Recall 23V457 affects 64 2023 Hino NE7A, NV7A, and NJ7A vehicles because front axle U-bolts can break. Repair is free at any franchised Hino dealer.
Hino is recalling 64 2023 NE7A, NV7A, and NJ7A vehicles because over-tightened front axle U-bolts can break and detach from the front leaf spring assembly. Broken U-bolts can reduce handling and control, increasing the risk of a crash; Hino dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The front axle U-bolts on 2023 Hino NE7A, NV7A, and NJ7A vehicles are heavy steel clamps that hold the front leaf spring assembly to the axle. The leaf spring supports weight and helps locate the axle, so the U-bolts have to keep that spring pack tight against its seat under steering, braking, and road impacts.
On the affected vehicles, replacement U-bolts were tightened with the wrong installation tool. That put too much clamping load into some bolts instead of tightening them to Hino's required value. A U-bolt under excess tension can deform, crack, and break. If it breaks, it can detach from the front suspension and leave the leaf spring assembly less secure.
There is no warning sign before failure. An owner is not expected to hear, feel, or see a clear symptom before a front axle U-bolt breaks.
Who's affected?
Covers three Hino cab-over truck models from the 2023 model year, all tied to the same front suspension U-bolt part.
| 2023 Hino NE7A | front suspension |
|---|---|
| 2023 Hino NV7A | front suspension |
| 2023 Hino NJ7A | front suspension |
| Units affected | 64 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2023 Hino NE7A, NV7A, or NJ7A does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
NHTSA campaign 23V457 says broken U-bolts can cause loss of vehicle handling and control, increasing crash risk. The recall does not list a warning sign before failure, so treat this as a repair to schedule promptly if your VIN is included. Repair is free at any franchised Hino dealer.
What should I do?
- Check your VIN to confirm your 2023 Hino NE7A, NV7A, or NJ7A is included in this recall.
- Contact a franchised Hino dealer to schedule the free front axle U-bolt and upper-seat replacement that re-secures the front leaf spring assembly.
- Bring the owner letter if Hino mailed one. If not, reference recall number 23V457 and Hino recall M0420 when you call.
- Drive cautiously until the repair is complete, and leave extra following distance because broken U-bolts can affect handling and control.
What happens at the repair
At the dealer, a Hino technician replaces the front axle U-bolts and upper seats that secure the front leaf spring assembly. The recall repair is free, with parts and labor covered. If you've already paid for repairs tied to this defect, Hino has a reimbursement process for documented repair costs, including related parts, labor, and miscellaneous costs. Send the reimbursement request with paid receipts to warranty@hino.com, or ask Hino customer service how to submit the paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 29, 2023 | NHTSA published the recall |
|---|---|
| June 30, 2023 | Dealer notification began |
| June 30, 2023 | Dealer notification ended |
| July 31, 2023 | Owner notification mailed |
| August 15, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 15, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V457?
Recall 23V457 covers 64 2023 Hino NE7A, NV7A, and NJ7A vehicles with front axle U-bolts that secure the front leaf spring assembly. If the U-bolts break and detach, the vehicle can lose handling and control. Hino dealers will replace the U-bolts and upper seats for free.
What should I do if my 2023 Hino NE7A, NV7A, or NJ7A is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V457. If it is, contact a franchised Hino dealer to schedule replacement of the front axle U-bolts and upper seats. Reference recall number 23V457 or Hino recall M0420 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Hino dealers will replace the front axle U-bolts and upper seats free of charge, including parts and labor, at a franchised Hino dealer.
What is the safety risk?
Broken front axle U-bolts can let the front leaf spring assembly lose its proper attachment to the axle. That can reduce vehicle handling and control, increasing crash risk. Confirm your VIN, then schedule the free dealer repair if your vehicle is included.
When were owners notified about recall 23V457?
Hino mailed owner notification letters on July 31, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2023 Hino NE7A, NV7A, or NJ7A is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V457000 |
|---|---|
| Hino customer service | 1-248-699-9390 |
| NHTSA recall # | 23V457 |
| NHTSA recall # (full) | 23V457000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →