Recall 23V447 covers 213 Thor Motor Coach Tranquility and Sanctuary motorhomes for fracturing bike rack arms. Free repair is available at Thor Motor Coach dealers.
Thor Motor Coach is recalling 213 2022-2024 Tranquility and Sanctuary motorhomes because the R-bike rack arms can fracture and detach from the vehicle. A detached bike rack increases the risk of a crash, and Thor Motor Coach dealers will complete the free repair.
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What's wrong?
The Portabici bike rack on 2022-2024 Thor Motor Coach Tranquility and Sanctuary motorhomes is the rear-mounted carrier that holds bicycles outside the living area. Its rack arms and mounts are supposed to support the bikes, keep the load tied to the motorhome, and stay secure while the vehicle is moving.
On included motorhomes, plastic components inside the R-Bike Rack mounts do not have enough mechanical strength. The rack arms can fracture at the mount area, and a broken arm can let part of the rack or the carried bicycle separate from the motorhome. The recall repair replaces the weaker plastic parts with stronger components.
There is no warning sign before failure. Do not rely on a loose feel, noise, or visible crack to appear before the rack breaks. If the rack looks damaged or moves abnormally, treat that as a service issue, but the recall does not identify an advance warning.
Who's affected?
Tranquility and Sanctuary motorhomes are included across the 2022, 2023, and 2024 model years, with the same Portabici bike rack.
| 2023 Thor Motor Coach Tranquility | Carrier/rack |
|---|---|
| 2022 Thor Motor Coach Tranquility | Carrier/rack |
| 2024 Thor Motor Coach Tranquility | Carrier/rack |
| 2023 Thor Motor Coach Sanctuary | Carrier/rack |
| 2022 Thor Motor Coach Sanctuary | Carrier/rack |
| Units affected | 213 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A loose bike rack can detach from the vehicle and increase the risk of a crash. Until the repair is complete, avoid using the rack and remove any attached cargo before driving. Schedule the dealer repair soon. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Thor Motor Coach Tranquility or Sanctuary motorhome is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free bike-rack component replacement.
- Avoid using the bike rack until the repair is complete; the rack arms can fracture and detach from the motorhome.
- Bring the recall notice if Thor Motor Coach sent one. If not, reference recall number 23V447 when you call.
- Call Thor Motor Coach customer service at 1-877-855-2867 with questions about the repair.
What happens at the repair
At the dealer, a Thor Motor Coach technician replaces the defective bike rack components covered by recall 23V447. The repair addresses the R-bike rack arms that can fracture and detach from the motorhome. Replacement parts and labor are free under the recall. The owner letter was expected in August 2023, so call the dealer with your VIN and Thor Motor Coach's recall number RC000297 to confirm parts and service scheduling.
Timeline
| June 27, 2023 | NHTSA published the recall |
|---|---|
| July 13, 2023 | Owner notification mailed |
| August 26, 2023 | Dealer notification began |
| August 26, 2023 | Dealer notification ended |
| August 26, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V447?
Recall 23V447 covers 213 2022-2024 Thor Motor Coach Tranquility and Sanctuary motorhomes with R-bike rack arms that can fracture and detach. A detached bike rack increases crash risk. Dealers will replace the defective bike rack components for free.
What should I do if my 2022-2024 Thor Motor Coach Tranquility or Sanctuary is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V447. If it is, contact a franchised Thor Motor Coach dealer to schedule the bike rack component replacement. Reference recall 23V447 or Thor Motor Coach recall number RC000297 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Thor Motor Coach dealers will replace the defective bike rack components free of charge.
Is it safe to drive my motorhome before the bike rack repair?
The recall does not include a do-not-drive order. The safety issue is that the R-bike rack arms can fracture and detach, increasing crash risk. Check your VIN, then ask the Thor Motor Coach dealer whether the rack needs interim handling before your repair appointment.
What if I bought my Thor Motor Coach motorhome used?
The free recall repair follows the vehicle, not the first owner. Check your VIN to confirm whether your Tranquility or Sanctuary is included. If it is, call a franchised Thor Motor Coach dealer and reference recall 23V447 or RC000297.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V447000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 23V447 |
| NHTSA recall # (full) | 23V447000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →