Recall 23V412 affects 12,458 2022 Jeep Grand Cherokee 4XE vehicles for engine shutdown from control-module communication loss. Repair is free at any franchised Jeep dealer.
Jeep is recalling 12,458 2022 Grand Cherokee 4XE SUVs because the engine can shut down when communication is lost between the transmission control module and hybrid control processor. An engine shut down can cause an unexpected loss of drive power and increase crash risk, and Jeep dealers will complete the repair free of charge.
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What's wrong?
The 2022 Jeep Grand Cherokee 4XE uses control software to coordinate the plug-in hybrid engine, transmission, and hybrid system. The transmission control module helps manage gear changes, while the hybrid control processor and auxiliary hybrid control processor help decide how gasoline and electric power move through the drivetrain. Those controllers need to exchange signals correctly so the vehicle keeps power moving to the wheels.
In affected SUVs, communication between the transmission control module and the hybrid control processor is lost. When that happens, the engine can shut down and the vehicle can lose motive power. Jeep's filing says the root cause was still under investigation, and the repair path is updated calibration software for the transmission and hybrid control processors.
There is no warning sign before failure. The owner notice does not identify a light, sound, message, or driveability symptom that appears before the shutdown.
Who's affected?
| 2022 Jeep Grand Cherokee 4XE | Engine |
|---|---|
| Units affected | 12,458 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2022 Jeep Grand Cherokee 4XE is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An engine shutdown can cut drive power without warning, which increases the risk of a crash if it happens in traffic. There is no warning sign before failure, so confirm your VIN and schedule the software update soon. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2022 Jeep Grand Cherokee 4XE is included in this recall.
- Contact a franchised Jeep dealer to schedule the free vehicle control software update that fixes the communication loss between the transmission control module and hybrid control processor.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 23V412 when you call.
- Drive cautiously until the repair is complete. Leave extra space and move out of traffic if the engine loses drive power.
What happens at the repair
At the dealer, a Jeep technician updates the vehicle control software that manages communication between the transmission control module and the hybrid control processor. The software update and labor are free under the recall. FCA US has a reimbursement process for owners who already paid for a repair tied to this issue before the recall. Send the original receipt or other proof of payment to FCA US so the expense can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 8, 2023 | NHTSA published the recall |
|---|---|
| June 27, 2023 | Owner notification mailed |
| July 28, 2023 | Dealer notification began |
| July 28, 2023 | Dealer notification ended |
| July 28, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 28, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V412?
Recall 23V412 covers 12,458 2022 Jeep Grand Cherokee 4XE vehicles with 2.0L PHEV engines. A communication loss between the transmission control module and hybrid control processor can shut the engine down, causing an unexpected loss of drive power and increasing crash risk. Jeep dealers will update the vehicle control software for free.
What should I do if my 2022 Jeep Grand Cherokee 4XE is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V412. If included, contact a franchised Jeep dealer to schedule the vehicle control software update. Reference recall 23V412 or FCA recall 65A when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jeep dealers will update the vehicle control software free of charge. Parts and labor are covered for vehicles included in recall 23V412.
Is it safe to drive my 2022 Jeep Grand Cherokee 4XE?
This recall does not include a do-not-drive order. The safety risk is an engine shutdown that can cause an unexpected loss of drive power and increase crash risk. Confirm your VIN, then schedule the free software update with a franchised Jeep dealer.
When were owners notified about recall 23V412?
Owner notification letters were mailed June 27, 2023. If you bought the vehicle used or never received a letter, the VIN still decides whether recall 23V412 applies. Check your VIN and reference FCA recall 65A when you contact a Jeep dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V412000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 23V412 |
| NHTSA recall # (full) | 23V412000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →