Recall 23V411 affects 80,629 2014-2020 Ram 1500 and Grand Cherokee vehicles for engine-stall risk. Repair is free at any franchised Ram dealer.
Ram is recalling 80,629 2014-2020 1500 and Grand Cherokee vehicles with 3.0L Diesel engines because the crankshaft position sensor tone wheel can delaminate and disrupt engine timing. That defect can stall the engine and increase crash risk; Ram dealers will complete the repair free of charge.
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What's wrong?
On 2014-2020 Ram 1500 and Grand Cherokee vehicles with 3.0L Diesel engines, the crankshaft tone wheel is part of the engine timing system. It spins with the crankshaft, and its magnetic surface gives the crankshaft position sensor a signal the engine computer uses to time fuel injector pulses and camshaft timing. Without that clean signal, the computer loses track of where the engine is in its rotation.
In this recall, the magnetic signal material separates from the body of the tone wheel. Once that signal breaks up or disappears, the crankshaft position sensor cannot give the engine computer reliable timing information. The engine then loses synchronization for fuel and camshaft timing, which can result in an engine stall.
There is no warning sign before failure. The recall remedy is a software flash that turns on a malfunction indicator light if the tone wheel fails and keeps the engine from stalling.
Who's affected?
Spans 1500 pickup trucks and Grand Cherokee SUVs across the 2014-2020 model years, all tied to the crankshaft reluctor wheel.
| 2017 Ram 1500 | Engine and engine cooling |
|---|---|
| 2020 Jeep Grand Cherokee | Engine and engine cooling |
| 2019 Jeep Grand Cherokee | Engine and engine cooling |
| 2019 Ram 1500 | Engine and engine cooling |
| 2014 Jeep Grand Cherokee | Engine and engine cooling |
| 2015 Jeep Grand Cherokee | Engine and engine cooling |
| 2016 Jeep Grand Cherokee | Engine and engine cooling |
| 2016 Ram 1500 | Engine and engine cooling |
| 2018 Ram 1500 | Engine and engine cooling |
| 2015 Ram 1500 | Engine and engine cooling |
| 2014 Ram 1500 | Engine and engine cooling |
| 2017 Jeep Grand Cherokee | Engine and engine cooling |
| 2018 Jeep Grand Cherokee | Engine and engine cooling |
| Units affected | 80,629 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
An engine stall can leave the vehicle without steady propulsion and increase the risk of a crash, especially in traffic. There is no warning sign before failure, so treat any stall or sudden loss of power as a reason to pull over safely and contact a Ram dealer. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2014-2020 Ram 1500 or Jeep Grand Cherokee is included in this recall.
- Contact a franchised Ram dealer to schedule the free powertrain control module software update that helps maintain propulsion if the crankshaft sensor tone wheel delaminates.
- Bring the recall notice if you have one, and reference recall number 23V411 and FCA US recall 66A when you call.
- Drive cautiously until the software update is complete. If the engine stalls, steer to a safe location and contact the dealer before driving again.
What happens at the repair
At the dealer, a Ram technician updates the powertrain control module software so the engine keeps vehicle propulsion if the crankshaft position sensor tone wheel delaminates. The software update and labor are free under the recall. FCA US has a reimbursement process for owners who already paid for a related repair before the recall notice. Send the original receipt or other proof of payment to FCA US as requested in the owner letter so the expense can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 8, 2023 | NHTSA published the recall |
|---|---|
| July 28, 2023 | Dealer notification began |
| July 28, 2023 | Dealer notification ended |
| July 28, 2023 | Interim owner notification (was planned for this date) |
| October 31, 2023 | Owner notification mailed |
| May 23, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 23V411?
Recall 23V411 covers 80,629 2014-2020 Ram 1500 and Jeep Grand Cherokee vehicles with 3.0L diesel engines. The crankshaft position sensor tone wheel can delaminate, which can cause an engine stall and increase crash risk. Dealers update the powertrain control module software for free.
What should I do if my 2014-2020 Ram 1500 or Jeep Grand Cherokee is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V411. If it is, contact a franchised Ram dealer to schedule the powertrain control module software update. Reference recall 23V411 and FCA recall number 66A when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 23V411 is a free powertrain control module software update at a franchised Ram dealer.
Is it safe to drive with recall 23V411 open?
The recall does not include a do-not-drive order. The safety risk is an engine stall, which can increase crash risk. Confirm your VIN, then schedule the free software update with a franchised Ram dealer before delaying regular use.
What if I bought my Ram 1500 or Jeep Grand Cherokee used?
The free recall repair still applies. Federal recall law requires the manufacturer to honor the recall regardless of ownership history. Check your VIN to confirm whether your specific vehicle is included, then reference recall 23V411 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V411000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 23V411 |
| NHTSA recall # (full) | 23V411000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →