Recall 23V409 affects 11,180 2022-2024 BMW Ix vehicles because cruise control can reactivate at low speed. Repair is free at any franchised BMW dealer.
BMW is recalling 11,180 2022-2024 Ix vehicles because the driver can unintentionally reactivate cruise control while turning the steering wheel at low speeds. The sudden increase in vehicle speed can increase crash risk, and BMW dealers will complete the recall repair free of charge.
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What's wrong?
The cruise control system on 2022-2024 BMW Ix vehicles is the software and steering-wheel control logic that holds a set speed after the driver turns it on. At low speeds, the controls should stay inactive unless the driver deliberately selects them, so the vehicle responds only to the accelerator and brake.
In affected vehicles, the layout of the cruise control activation button lets the driver's hand contact it while turning the steering wheel. That contact can reactivate cruise control when the driver does not intend it. Once reactivated, the software commands the vehicle toward the stored cruise setting, which can cause a sudden increase in speed during a low-speed turn.
The warning sign is the active cruise control icon. If that icon appears when you did not mean to use cruise control, treat it as a sign that the system has reactivated and cancel cruise control before continuing.
Who's affected?
Covers the 2022, 2023, and 2024 model years for the same cruise control software issue.
| 2023 BMW Ix | Cruise control |
|---|---|
| 2024 BMW Ix | Cruise control |
| 2022 BMW Ix | Cruise control |
| Units affected | 11,180 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A sudden increase in vehicle speed raises crash risk because the vehicle can accelerate when the driver is not expecting it. If the cruise control icon is active, stay alert, keep your foot ready for braking, and schedule the software update soon. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 BMW Ix is included in this recall.
- Contact a franchised BMW dealer to schedule the free software update that corrects the cruise-control reactivation issue.
- Bring the owner letter if you have it. If not, reference recall number 23V409 when you call.
- Drive cautiously until the software update is complete, especially during low-speed turns.
What happens at the repair
At the dealer, a BMW technician updates the vehicle software that controls cruise control behavior at low speeds. The software update, parts, and labor are free under the recall. Out of pocket repairs already paid are handled through the BMW New Vehicle Limited Warranty program, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork related to this condition.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 7, 2023 | NHTSA published the recall |
|---|---|
| June 7, 2023 | Dealer notification began |
| June 7, 2023 | Dealer notification ended |
| July 28, 2023 | Interim owner notification (was planned for this date) |
| August 2, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V409?
Recall 23V409 covers 11,180 2022-2024 BMW Ix vehicles with a cruise-control software issue. While turning the steering wheel at low speeds, the driver can unintentionally reactivate cruise control, causing a sudden increase in vehicle speed and raising crash risk. BMW dealers update the vehicle software for free.
What should I do if my 2022-2024 BMW Ix is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V409. If it is, contact a franchised BMW dealer to schedule the free vehicle software update. Reference recall 23V409 when you call, or contact BMW customer service at 1-800-525-7417.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and BMW's remedy says dealers will update the vehicle software free of charge. The free repair applies at any franchised BMW dealer.
What is the safety risk?
The safety risk is unintended speed increase at low speeds. BMW says the driver can unintentionally reactivate cruise control while turning the steering wheel, which can make the vehicle suddenly accelerate and increase the risk of a crash.
When did BMW notify owners about recall 23V409?
BMW mailed owner notification letters on August 2, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your 2022-2024 BMW Ix is included before scheduling dealer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V409000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 23V409 |
| NHTSA recall # (full) | 23V409000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →