Recall 23V407 affects 5 2016-2022 Pierce Ladder And Platform vehicles for cracked stabilizer beams. Repair is free at any franchised Pierce dealer.
Pierce is recalling 5 2016-2022 Ladder And Platform vehicles because galvanized stabilizer beams on Ascendant aerials and platforms mounted to single rear axle Enforcer chassis can crack. Cracked beams can make an elevated aerial ladder or platform unstable and raise the risk of injury; Pierce dealers will complete the repair free of charge.
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What's wrong?
The stabilizer beam on a 2016-2022 Pierce Ladder And Platform truck is the heavy beam that slides outward from the truck before the aerial ladder or platform is used. Its job is to widen the truck's stance and hold the apparatus steady while crews work from the ladder or platform. The beam has to stay rigid under load.
On these trucks, the problem is tied to galvanized stabilizer beams. After the beam was welded into its box-shaped structure, it needed a heat process that relieves welding stress before galvanizing. That step was skipped on the recalled trucks. Without it, leftover stress in the metal can lead to cracks along the galvanized stabilizer beam.
The warning sign is visible cracking on the galvanized stabilizer beam before the aerial ladder or platform is deployed. Crews should inspect the beam before use and treat any visible crack as a reason to keep the aerial equipment out of service until Pierce gives repair direction.
Who's affected?
Spans seven model years with the same stabilizer beam, the structural support that extends outward from the truck to provide stability.
| 2017 Pierce Ladder And Platform | body or structural component |
|---|---|
| 2016 Pierce Ladder And Platform | body or structural component |
| 2021 Pierce Ladder And Platform | body or structural component |
| 2018 Pierce Ladder And Platform | body or structural component |
| 2019 Pierce Ladder And Platform | body or structural component |
| 2020 Pierce Ladder And Platform | body or structural component |
| 2022 Pierce Ladder And Platform | body or structural component |
| Units affected | 5 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included in this recall.
What's the safety risk?
Cracks in the galvanized stabilizer beam can make the vehicle unstable when the aerial ladder or platform is elevated, increasing the risk of injury. Inspect the stabilizer beam before deploying the ladder or platform, and schedule the recall repair soon if your VIN is included. Repair is free at any franchised Pierce dealer.
What should I do?
- Check your VIN to confirm your 2016-2022 Pierce Ladder And Platform is included in this recall.
- Contact a franchised Pierce dealer to schedule the free stabilizer-beam inspection and replacement that addresses cracks that can make an elevated aerial ladder or platform unstable.
- Bring the recall notice if Pierce mailed one. Reference recall number 23V407 when you call.
- Avoid elevating the aerial ladder or platform until Pierce inspects the stabilizer beams.
- Call Pierce customer service at 1-888-974-3723 with scheduling or fleet-service questions.
What happens at the repair
At the dealer, a Pierce technician inspects the galvanized stabilizer beams and replaces any beams that show cracks or need replacement under the recall. The inspection, replacement parts, and labor are free. Pierce has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Contact Pierce customer service at 1-888-974-3723 and ask what documentation is needed for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 6, 2023 | NHTSA published the recall |
|---|---|
| June 14, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V407?
Recall 23V407 covers 5 2016-2022 Pierce Ladder And Platform vehicles with galvanized stabilizer beams that can develop cracks. Cracked stabilizer beams can cause instability when the aerial ladder or platform is elevated, increasing injury risk. Pierce dealers will inspect and replace the beams as needed for free.
What should I do if my 2016-2022 Pierce Ladder And Platform is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V407. If it is, contact a franchised Pierce dealer to schedule the stabilizer-beam inspection. The dealer will replace cracked galvanized stabilizer beams as needed at no cost. Reference recall 23V407 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost. For recall 23V407, Pierce dealers will inspect the galvanized stabilizer beams and replace them as needed free of charge.
What is the safety risk?
The safety risk is instability during aerial ladder or platform operation. Pierce reported that cracks in the galvanized stabilizer beams can make the vehicle unstable when the ladder or platform is elevated, increasing injury risk. Confirm the VIN and arrange the free dealer inspection before relying on the aerial equipment.
When were owner letters mailed?
Pierce mailed owner notification letters on June 14, 2023. If you bought the vehicle used or never received the letter, the VIN still decides whether recall 23V407 applies. You can also contact Pierce customer service at 1-888-974-3723 and reference the campaign number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V407000 |
|---|---|
| Pierce customer service | 1-888-974-3723 |
| NHTSA recall # | 23V407 |
| NHTSA recall # (full) | 23V407000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →