Recall 23V404 covers 103 2023 Jayco Swift, Swift Li, Ethos, and Ethos Li RVs for detachable solar panels. Free Jayco dealer repair.
Jayco is recalling 103 2023 Swift Li, Swift, Ethos, and Ethos Li recreational vehicles because the solar panel can detach from the Pop-Up roof and become a road hazard. A detached panel increases crash risk, and Jayco dealers will secure the panel free of charge.
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What's wrong?
The solar panel on these 2023 Jayco Swift Li, Swift, Ethos, and Ethos Li recreational vehicles is mounted to the pop-up roof. It supplies charging power from sunlight while the roof structure holds the panel in place during travel. The mounting system depends on the panel brackets staying bonded to the painted roof surface.
On affected vehicles, the solar panel assembly was bonded to paint that was not fully cured. As the paint lifts or peels away from the pop-up roof, the bracket bond loses its grip. The panel assembly can loosen, separate from the roof, and fall into the roadway, creating a hazard for other drivers.
Before full separation, an owner can see the problem during a visual check. Look at the solar panel mount on the pop-up roof; if the mount is lifting, loose, or no longer attached to the roof, that is the warning sign.
Who's affected?
Covers 4 Jayco and Entegra RV models from the 2023 model year, all tied to the same pop-up roof solar panel equipment.
| 2023 Jayco Swift Li | Solar panel |
|---|---|
| 2023 Jayco Swift | Solar panel |
| 2023 Entegra Ethos | Solar panel |
| 2023 Entegra Ethos Li | Solar panel |
| Units affected | 103 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
A matching 2023 Swift Li, Swift, Ethos, or Ethos Li does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A solar panel that detaches from the roof can create a road hazard and increase crash risk. A visual check of the mount can show the panel separating from the roof. If it looks loose or separated, stop using the RV and call a Jayco dealer before another trip. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2023 Jayco Swift Li, Swift, Ethos, or Ethos Li recreational vehicle is included in this recall.
- Contact a franchised Jayco dealer to schedule the free bracket installation that secures the solar panel to the Pop-Up roof.
- Bring the owner letter if you have it. If not, reference recall number 23V404 and Jayco recall 9903586 when you call.
- Avoid driving if the solar panel looks loose or the Pop-Up roof hardware is damaged; ask the dealer what to do before moving the vehicle.
What happens at the repair
At the dealer, a Jayco technician installs new brackets for the solar panel on the Pop-Up roof so the panel stays secured to the vehicle. The recall repair is free, including parts and labor. Jayco's reimbursement plan covers qualifying repairs paid before the recall. If you already paid for a related solar panel or bracket repair, contact Jayco customer service or bring the repair invoice and payment paperwork to the dealer so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 5, 2023 | NHTSA published the recall |
|---|---|
| July 21, 2023 | Dealer notification began |
| July 21, 2023 | Dealer notification ended |
| July 21, 2023 | Interim owner notification (was planned for this date) |
| July 27, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V404?
Recall 23V404 covers 103 2023 Jayco Swift Li, Swift, Ethos, and Ethos Li recreational vehicles with a solar panel that can detach from the pop-up roof and become a road hazard. Jayco dealers will install new brackets for free.
What should I do if my 2023 Jayco Swift Li, Swift, Ethos, or Ethos Li is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 23V404. If it is, contact a franchised Jayco dealer to schedule the solar-panel bracket repair. Reference Jayco recall number 9903586 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco will install the new solar-panel brackets free of charge at a franchised Jayco dealer.
What is the safety risk?
The solar panel can detach from the pop-up roof and become a road hazard, increasing crash risk for nearby traffic. If your VIN is included, schedule the bracket installation with a Jayco dealer and avoid travel until the dealer gives repair guidance.
When were owners notified about recall 23V404?
Jayco mailed owner notification letters on July 27, 2023. If you bought the recreational vehicle used or never received a letter, check your VIN and call Jayco customer service at 1-800-283-8267 with recall number 9903586.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V404000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 23V404 |
| NHTSA recall # (full) | 23V404000 |
Source documents
-
Download Remedy Instructions (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →