Recall 23V391 affects 78 2023 Jayco Redhawk, Greyhawk, and Odyssey motorhomes for loose rear axle rotor bolts. Repair is free at any franchised Jayco dealer.
Jayco is recalling 78 2023 Redhawk, Greyhawk, and Odyssey motorhomes because the bolt securing the rear axle rotor to the wheel hub was not tightened correctly. Wheel separation increases crash risk, and Jayco dealers will complete the recall repair free of charge.
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What's wrong?
The rear axle rotor on the 2023 Jayco Redhawk, Greyhawk, and Odyssey motorhomes is part of the wheel hub assembly. The rotor is the metal disc the brake pads clamp when you press the brake pedal, and the hub is the mounting point that keeps the wheel and rotor aligned on the axle. The bolts between those parts have to be tightened to the specified torque so the assembly stays locked together under braking and road load.
On the affected motorhomes, the rear axle hub and rotor supplier improperly torqued certain assemblies during manual rework. That means the bolts securing the rotor to the wheel hub were not tightened correctly. If those bolts loosen, the rotor and hub connection can lose clamping force, and wheel separation can result.
Before that failure, owners can see an ABS malfunction light in the instrument cluster. They can also feel brake pulsation while applying the brakes.
Who's affected?
Covers Redhawk, Greyhawk, and Odyssey motorhomes that use the same drive axle rotor.
| 2023 Jayco Redhawk | drive axle |
|---|---|
| 2023 Jayco Greyhawk | drive axle |
| 2023 Entegra Odyssey | drive axle |
| Units affected | 78 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Wheel separation from the vehicle increases the risk of a crash. If the ABS malfunction light comes on or the brakes pulse while applied, slow down, stop in a safe place, and arrange dealer service soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2023 Jayco Redhawk, Jayco Greyhawk, or Entegra Odyssey motorhome is included in this recall.
- Contact a franchised Jayco dealer to schedule the free rear-axle rotor and hub inspection for the loose rotor-to-hub bolt condition.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 23V391 when you call.
- Limit driving until the dealer inspection is complete, since a loose rear axle rotor bolt can lead to wheel separation.
What happens at the repair
At the dealer, a Jayco technician inspects the rear axle serial number. If the axle needs closer inspection, the technician removes and checks the rear axle rotor and hub assembly. If bolts are loose, the rotor and hub assembly is replaced. Parts and labor are covered under the recall. Ford's standard reimbursement plan covers qualifying owner-paid repairs before the owner notice, with eligibility ending January 09, 2024. Ask Jayco customer service how to submit repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 1, 2023 | NHTSA published the recall |
|---|---|
| June 23, 2023 | Owner notification mailed |
| June 30, 2023 | Dealer notification began |
| June 30, 2023 | Dealer notification ended |
| June 30, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V391?
Recall 23V391 covers 78 2023 Jayco Redhawk, Greyhawk, and Odyssey motorhomes. The rear axle rotor bolt on affected vehicles was not tightened correctly, which can lead to wheel separation and increase the risk of a crash. Jayco dealers will inspect and repair the rear axle rotor and hub assembly for free.
What should I do if my 2023 Jayco Redhawk, Greyhawk, or Odyssey is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V391. If it is, contact a franchised Jayco dealer to schedule the rear axle inspection. Reference recall number 23V391 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will inspect the rear axle serial number and, when needed, replace the rear axle rotor and hub assembly free of charge.
What is the safety risk?
The safety risk is wheel separation. If the rear axle rotor bolt is loose, the wheel and related hub assembly can separate from the motorhome, increasing the risk of a crash. Until your VIN is checked and any needed repair is complete, ask the dealer for guidance before driving.
When were owners notified about recall 23V391?
Jayco mailed owner notification letters on June 23, 2023. If you bought the motorhome used or never received a letter, the VIN still decides whether the recall applies. Jayco customer service is available at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V391000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 23V391 |
| NHTSA recall # (full) | 23V391000 |
Source documents
-
Download Owner Notice (PDF)
-
Download Owner Notification Letter (PDF)
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Download Recall Investigation Document (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
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Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →