Recall 23V386 affects 1,008 2022-2023 Bentley Bentayga SUVs for second-row seat rails that were not locked. Repair is free at any franchised Bentley dealer.
Bentley is recalling 1,008 2022-2023 Bentayga SUVs because the second-row seats were installed incorrectly and are not locked on all seat rails. An unlocked rail can let a seat move in a crash, increasing the risk of injury to occupants, and Bentley dealers will complete the recall repair free of charge.
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What's wrong?
The second-row seats in 2022-2023 Bentley Bentayga 5-seat SUVs ride on floor-mounted rails. Those rails let the seat sit in the correct position and then lock it there, so the seat stays fixed when passengers sit down, the vehicle turns, or braking force loads the cabin.
On affected Bentaygas, the seat rails were moved during production to give tooling access, but the supplier's assembly and installation instructions were not followed. That creates a build-process problem, not a broken-seat-part problem. One or more rails can be left unlocked, which means the second-row seat is not secured on every rail as designed.
The warning sign is small movement in the second-row seat. If a rear seat shifts, rocks, or feels loose when someone sits in it or pushes against it, treat that as the symptom Bentley identified and have a Bentley dealer inspect the seat locking.
Who's affected?
Covers the 2022 and 2023 Bentayga, with the same rear seat assembly listed for both model years.
| 2022 Bentley Bentayga | seat assembly |
|---|---|
| 2023 Bentley Bentayga | seat assembly |
| Units affected | 1,008 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An unlocked second row seat rail can move during a crash. That raises injury risk for occupants because the seat is not held in its intended position. If a second row seat shifts slightly, stop using that seating position and call a Bentley dealer for repair scheduling. Repair is free at any franchised Bentley dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Bentley Bentayga is included in this recall.
- Contact a franchised Bentley dealer to schedule the free seat-rail position check and reset that locks the second-row seats on all rails.
- Bring the recall notice if Bentley mailed one. If not, reference recall number 23V386 when you call.
- Ask the dealer whether the second-row seats are safe to use before the repair appointment.
What happens at the repair
At the dealer, a Bentley technician checks the second-row seat rail positions and resets them so the seats engage properly and lock on all seat rails. Parts and labor are covered by the recall, so the repair is free now. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the affected vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 31, 2023 | NHTSA published the recall |
|---|---|
| June 19, 2023 | Dealer notification began |
| June 19, 2023 | Dealer notification ended |
| June 26, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 26, 2023 | Interim owner notification (was planned for this date) |
| July 11, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V386?
Recall 23V386 covers 1,008 2022-2023 Bentley Bentayga 5-seat vehicles with second-row seats that can be installed incorrectly and fail to lock on all seat rails. An unlocked rail can let the seat move in a crash, increasing injury risk. Bentley dealers will reset the seat rails for free.
What should I do if my 2022-2023 Bentley Bentayga is on this recall?
Check your VIN to confirm your specific SUV is included in recall 23V386. If it is, contact a franchised Bentley dealer to schedule the second-row seat rail check and reset. Reference recall number 23V386 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to owners. Bentley will check and reset the second-row seat rail positions to confirm proper rail engagement free of charge at a franchised Bentley dealer.
What is the safety risk?
The safety risk is seat movement during a crash. If a second-row seat rail is not locked, the seat can shift under crash forces, increasing injury risk for occupants. Bentley's repair checks and resets the seat rail positions so the rails engage properly.
When were owners notified about recall 23V386?
Bentley mailed owner notification letters on July 11, 2023. If you bought the Bentayga used or never received a letter, check your VIN to confirm whether your specific vehicle is included. You can also call Bentley customer service at 1-800-777-6923.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V386000 |
|---|---|
| Bentley customer service | 1-800-777-6923 |
| NHTSA recall # | 23V386 |
| NHTSA recall # (full) | 23V386000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →