Recall 23V373 affects 557 2021-2023 Autocar Xpeditor trucks for incorrectly assembled right-side door latches. Repair is free at any franchised Autocar dealer.
Autocar is recalling 557 2021-2023 Xpeditor trucks because the right-side stand-up door latch can be assembled incorrectly. If the latch does not hold, the door can open unexpectedly during operation and raise crash risk; Autocar dealers will complete the recall repair free of charge.
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What's wrong?
The right-side stand-up door latch on 2021-2023 Autocar Xpeditor trucks is the hardware that holds the side door shut after it closes. The latch rod and latch assembly are supposed to line up so the door catches, locks, and stays closed while the truck is moving.
On affected trucks, the latch was assembled incorrectly during Autocar production. When the latch rod is out of position or not secured the way it was designed, the door can look closed but fail to hold. Autocar traced the issue to a manufacturing error and retrained the assembly team after inspections found more incorrectly assembled trucks.
The warning sign is direct: the right-side stand-up door does not close cleanly or does not stay closed. If that happens, treat the latch as suspect and have an Autocar dealer inspect and properly assemble the latch at no charge before the truck returns to service.
Who's affected?
Covers three Xpeditor model years, all tied to the same door-latch rod part.
| 2022 Autocar Xpeditor | Latch |
|---|---|
| 2021 Autocar Xpeditor | Latch |
| 2023 Autocar Xpeditor | Latch |
| Units affected | 557 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An incorrectly assembled door latch can let the right-side stand-up door open unexpectedly during operation, increasing crash risk. If that door does not close or stay closed, avoid operating the vehicle until a dealer inspects it. Repair is free at any franchised Autocar dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Autocar Xpeditor is included in this recall.
- Contact a franchised Autocar dealer to schedule the free right-side stand-up door latch inspection and reassembly that keeps the door from opening unexpectedly during operation.
- Bring the recall notice if Autocar mailed one. If not, reference recall number 23V373 when you call.
- Keep the right-side stand-up door fully latched before driving, and stop if the door does not stay closed.
What happens at the repair
At the dealer, an Autocar technician inspects the right side stand up door latch and reassembles the latch if it was put together incorrectly. The recall repair is free, with parts and labor covered. Autocar used its general reimbursement plan for this campaign, so documented out-of-pocket repairs paid before the recall notice can be submitted for review. Bring any prior door latch repair paperwork and receipts to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 25, 2023 | NHTSA published the recall |
|---|---|
| July 20, 2023 | Owner notification mailed |
| July 21, 2023 | Dealer notification began |
| July 21, 2023 | Interim owner notification (was planned for this date) |
| July 24, 2023 | Dealer notification ended |
Frequently asked questions
What is recall 23V373?
Recall 23V373 covers 557 2021-2023 Autocar Xpeditor trucks with a right-side stand-up door latch that can be assembled incorrectly. An incorrect latch can let the door open unexpectedly during operation, increasing crash risk. Autocar dealers will inspect and reassemble the latch for free.
What should I do if my 2021-2023 Autocar Xpeditor is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V373. If it is, contact a franchised Autocar dealer to schedule the right-side stand-up door latch inspection and reassembly. Reference Autocar recall ACX-2306 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Autocar's remedy says dealers will inspect and reassemble the door latch as needed free of charge. Parts and labor are covered at a franchised Autocar dealer.
What is the safety risk?
The safety risk is an unexpected door opening while the truck is in operation. Autocar says the right-side stand-up door latch can be assembled incorrectly, which can let the door open and increase crash risk. The dealer repair corrects the latch assembly for free.
When were owners notified about recall 23V373?
Autocar mailed owner notification letters on July 20, 2023. If you own a 2021-2023 Autocar Xpeditor and never received a letter, check your VIN and contact an Autocar dealer or Autocar customer service at 1-888-218-3611.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V373000 |
|---|---|
| Autocar customer service | 1-888-218-3611 |
| NHTSA recall # | 23V373 |
| NHTSA recall # (full) | 23V373000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →