Recall 23V364 affects 232 2023 Grand Design Transcend travel trailers missing a main-area emergency exit window. Repair is free at any franchised Grand Design dealer.
Grand Design is recalling 232 2023 Transcend travel trailers because they were built without an emergency exit window in the main living area. In an emergency, the missing exit can delay occupants who need to get out, increasing injury risk, and Grand Design dealers will install the window free of charge.
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What's wrong?
The emergency exit window in a 2023 Grand Design Transcend travel trailer is more than a window for light and air. In the main living area, it is designed as a marked escape opening that an occupant can use if the door is blocked by fire, damage, or another emergency.
On affected Transcend 235BH trailers, the window over the dinette table was built as a standard sliding window instead of an emergency exit window. That happened because the new 235BH floorplan did not include the exit window in the original production bill of materials. The standard sliding window does not have the exit provisions needed for emergency egress, so the living area lacks the intended escape opening.
What you can see is the warning sign: the dinette window is not labeled or built as an emergency exit. If your trailer has the standard sliding window there, tell the dealer that the recall repair replaces it with the proper emergency exit window.
Who's affected?
| 2023 Grand Design Transcend | body or structural component |
|---|---|
| Units affected | 232 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
The window over the dinette table is not an emergency exit window. In an emergency, that missing exit can slow or block occupants trying to get out, increasing the risk of injury. Schedule the repair soon, especially before trips with passengers. Repair is free at any franchised Grand Design dealer.
What should I do?
- Check your VIN to confirm your 2023 Grand Design Transcend is included in this recall.
- Contact a franchised Grand Design dealer to schedule the free main-living-area emergency exit window replacement.
- Bring the recall notice if Grand Design mailed one. If not, reference recall number 23V364 when you call.
- Avoid overnight use until the emergency exit window is installed, since the missing window delays exit during an emergency.
- Call Grand Design customer service at 1-574-825-9679 with questions about scheduling or recall number 23V364.
What happens at the repair
At the dealer, a Grand Design technician replaces the affected main living area window with an emergency exit window. The replacement parts and labor are free under the recall, and the repair is open at Grand Design dealers now. If you already paid for a repair related to this missing emergency exit window, Grand Design says it will reimburse expenses tied to the defect. Bring paid invoices or other repair documentation to the service desk, or contact Grand Design customer service at 1-574-825-9679 for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 24, 2023 | NHTSA published the recall |
|---|---|
| June 12, 2023 | Owner notification mailed |
| June 14, 2023 | Dealer notification began |
| June 14, 2023 | Dealer notification ended |
| June 16, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V364?
Recall 23V364 covers 232 2023 Grand Design Transcend travel trailers built without an emergency exit window in the main living area. Grand Design dealers will replace the affected window with an emergency exit window for free.
What should I do if my 2023 Grand Design Transcend is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 23V364. If it is, contact a franchised Grand Design dealer to schedule the emergency exit window replacement. Reference recall 23V364 or Grand Design recall number 910035 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Grand Design dealers will replace the affected window with an emergency exit window free of charge.
What is the safety risk?
The safety risk is delayed escape during an emergency. A missing emergency exit window can prevent or slow occupants from exiting the main living area, increasing the risk of injury. The dealer repair adds the required emergency exit window.
When were owners notified about recall 23V364?
Grand Design mailed owner notification letters on June 12, 2023. If you own a 2023 Grand Design Transcend and never received a letter, check your VIN and call Grand Design customer service at 1-574-825-9679.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V364000 |
|---|---|
| Grand Design customer service | 1-574-825-9679 |
| NHTSA recall # | 23V364 |
| NHTSA recall # (full) | 23V364000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →