Recall 23V363 covers 120 2021-2023 Kidron Refrigerated Trailer vehicles for loose suspension pivot bolts. Repair is free at any franchised Kidron dealer.
Kidron is recalling 120 2021-2023 Refrigerated Trailer vehicles because the suspension pivot bolt was not properly tightened during alignment on certain Hendrickson Quick-Align suspensions. A failed pivot bolt can let the suspension and attached axle separate from the trailer, increasing crash risk; the recall repair is free at a Kidron dealer.
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What's wrong?
The Hendrickson Quick-Align suspension on 2021-2023 Kidron Refrigerated Trailer units keeps the trailer axle aligned under the frame. Its suspension pivot bolt is a critical fastener. During alignment, that bolt is tightened so the suspension stays in the correct position while the trailer carries load and travels over the road.
On affected trailers, the pivot bolt was not properly torqued during final alignment. Kidron traced the problem to operators who had not been properly trained on the Hendrickson Quick-Align process. If the pivot bolt is loose, the suspension alignment can shift instead of holding its set position.
Owners or fleet maintenance teams can see signs before a full failure. Excessive tire wear and unusual road noise are warning signs. A visual inspection also matters: the pivot bolt adjustment bolt head should be snapped off when the proper torque has been reached.
Who's affected?
Spans the 2021, 2022, and 2023 model years with the same suspension component.
| 2022 Kidron Refrigerated Trailer | suspension component |
|---|---|
| 2023 Kidron Refrigerated Trailer | suspension component |
| 2021 Kidron Refrigerated Trailer | suspension component |
| Units affected | 120 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Improperly tightened pivot bolts can fail and let the suspension and attached axle separate from the trailer, increasing the risk of a crash. Excessive tire wear or road noise is a reason to stop using the trailer and schedule the dealer inspection. Repair is free at any franchised Kidron dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Kidron Refrigerated Trailer is included in this recall.
- Contact a franchised Kidron dealer to schedule the free suspension pivot-bolt inspection and tightening that secures the Hendrickson suspension and axle.
- Bring the recall notice if Kidron mailed one. If not, reference recall number 23V363 when you call.
- Avoid towing the trailer until the dealer completes the inspection and repair.
- Call Kidron customer service at 1-252-946-6521 with questions about the recall or repair appointment.
What happens at the repair
At the dealer, a Kidron technician inspects the suspension pivot bolt on the Hendrickson Quick-Align suspension and tightens the bolt if it is loose. The recall repair is free, including the inspection and any required tightening. Out-of-pocket work tied to inspection, alignment verification, added labor, or materials is handled through the STE Hackney warranty and existing warranty policy, not through a separate reimbursement program. Ask the service desk how that warranty coverage applies if you have prior repair paperwork for this suspension issue.
| Estimated time at dealer | 60 minutes |
|---|---|
| Reimbursement | Warranty coverage applies |
Timeline
| May 24, 2023 | NHTSA published the recall |
|---|---|
| May 25, 2023 | Dealer notification began |
| May 25, 2023 | Interim owner notification (was planned for this date) |
| June 1, 2023 | Dealer notification ended |
| June 1, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V363?
Recall 23V363 covers 120 2021-2023 Kidron Refrigerated Trailer units with suspension pivot bolts that were not properly tightened during alignment on certain Hendrickson suspensions with Quick-Align systems. Dealers will inspect the pivot bolt and tighten it if needed for free.
What should I do if my 2021-2023 Kidron Refrigerated Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 23V363. If it is, contact a Kidron dealer to schedule the suspension pivot bolt inspection. Reference recall number 23V363 when you call. The inspection and any needed tightening are free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Kidron dealers will inspect and tighten the suspension pivot bolt if needed free of charge. Owner notification letters were mailed June 1, 2023.
What is the safety risk?
The safety risk is axle separation. If an improperly tightened suspension pivot bolt fails, the suspension and attached axle can separate from the trailer, which raises crash risk. If your VIN is included, arrange the dealer inspection before continued service use.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V363000 |
|---|---|
| Kidron customer service | 1-252-946-6521 |
| NHTSA recall # | 23V363 |
| NHTSA recall # (full) | 23V363000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →