Polestar is recalling 66 2020-2021 Polestar 1 vehicles under recall 23V361 for high-voltage battery overheating and fire risk. Free repair once Polestar opens it.
Polestar is recalling 66 2020-2021 Polestar 1 vehicles because defective high-voltage battery cells can overheat when the battery is fully charged. The overheating raises the risk of a fire, and the dealer repair will be free once Polestar opens the final remedy.
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What's wrong?
The high-voltage battery in the 2020-2021 Polestar 1 stores the electrical energy used by the plug-in hybrid drive system. Its cells are grouped inside the battery pack, where they hold charge, release power to the vehicle, and need to stay within a controlled temperature range while charging and driving.
On affected Polestar 1 vehicles, some Forever Energy battery cells were built with a manufacturing defect from a specific supplier production period. When the battery is fully charged, those defective cells can overheat. Polestar identified the affected group through cell production dates, Computed Tomography scans, battery tear down, and physical testing. The concern is a thermal event or fire in the high-voltage battery, and the repair path is new hardware.
There is no warning sign before failure. Polestar says the customer receives no warning before the battery cells overheat, so the absence of a dashboard message does not rule out the defect.
Who's affected?
Covers the 2020 and 2021 model years with the same high-voltage battery cell component.
| 2021 Polestar Polestar 1 | battery |
|---|---|
| 2020 Polestar Polestar 1 | battery |
| Units affected | 66 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific coupe is included.
What's the safety risk?
High-voltage battery overheating increases the risk of a fire. There is no warning sign before the battery cells overheat. If your VIN is included, contact a Polestar dealer and follow any interim instructions until the repair opens. Repair will be free at any franchised Polestar dealer once Polestar opens it.
What should I do?
- Check your VIN to confirm your 2020-2021 Polestar Polestar 1 is included in this recall.
- Watch for Polestar's owner letter if you have not received it; the final dealer repair is free once Polestar opens it.
- Call Polestar customer service at 1-800-806-2504 with questions and reference recall number 23V361 when you call.
- Ask a franchised Polestar dealer about the high-voltage battery-pack replacement that addresses battery-cell overheating when fully charged.
- Avoid charging the high-voltage battery to full until Polestar gives repair instructions or the final repair is complete.
What happens at the repair
Until the final dealer repair is available, follow Polestar's interim instructions and avoid fully charging the vehicle. Once the final repair opens, a Polestar technician will replace the high-voltage battery pack and restore the electric driving range as needed. The final dealer repair will be free under the recall. If you already paid out of pocket for this battery repair before the recall notice, Polestar's standard reimbursement plan covers documented expenses. Contact Polestar customer service with your repair paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 22, 2023 | NHTSA published the recall |
|---|---|
| May 22, 2023 | Dealer notification began |
| May 22, 2023 | Dealer notification ended |
| June 26, 2023 | Owner notification mailed |
| July 16, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V361?
Recall 23V361 covers 66 2020-2021 Polestar 1 vehicles with defective high-voltage battery cells. Polestar says the battery can overheat when fully charged, increasing fire risk. The remedy is replacement of the high-voltage battery pack and restoration of electric driving range as needed.
What should I do if my 2020-2021 Polestar Polestar 1 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V361. If it is, contact a franchised Polestar service point and ask about the battery-pack remedy for recall R102316. The final repair is free once available for your vehicle.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Polestar dealers will replace the high-voltage battery pack and restore the electric driving range as needed, free of charge, for vehicles included in recall 23V361.
What is the safety risk?
The safety risk is fire from an overheating high-voltage battery. Polestar says defective battery cells can overheat when fully charged, which increases fire risk. Check your VIN, then ask a franchised Polestar service point for the current interim guidance and free repair path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V361000 |
|---|---|
| Polestar customer service | 1-800-806-2504 |
| NHTSA recall # | 23V361 |
| NHTSA recall # (full) | 23V361000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →