Recall 23V360 covers 7,558 2022-2023 Mercedes-Maybach vehicles for ESP software failure that disables stability controls. Repair is free at any franchised Mercedes-Maybach dealer.
Mercedes-Maybach recall 23V360 covers 7,558 2022-2023 vehicles, including the S 680, S 580 E, S 580, Eqs 580, and Eqs 450, because ESP software can malfunction. Disabled ABS, ASR, ESP, EBD, and speed display functions can increase crash risk, and Mercedes-Maybach dealers will update the software free of charge.
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What's wrong?
The ESP software in affected 2022-2023 Mercedes-Maybach S 680, S 580 E, S 580, Eqs 580, and Eqs 450 vehicles controls several driver-assist braking and stability functions. ESP means electronic stability program, which helps the vehicle stay on its intended path during steering, braking, or acceleration. The same control logic also supports anti-lock braking, traction control, brake force distribution, and the vehicle speed display.
On these vehicles, a software deviation can make the ESP monitoring routines read a fault in the pump motor power supply at the beginning of a driving cycle. That fault reading is wrong, but the system responds as if the fault is real. When that happens, ESP and related systems are limited during operation, and the speed display can stop working.
There is no warning sign before failure. The driver does not receive an advance warning before the software limits the stability and braking support functions.
Who's affected?
Covers five sedan variants from the 2022-2023 model years, all using the same ESP software.
| 2023 Mercedes-Maybach S 680 | Software |
|---|---|
| 2023 Mercedes-Benz S 580 E | Software |
| 2023 Mercedes-Maybach S 580 | Software |
| 2022 Mercedes-Benz Eqs 580 | Software |
| 2022 Mercedes-Benz Eqs 450 | Software |
| Units affected | 7,558 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
Disabled ABS, ASR, ESP, EBD, and speed display systems can reduce stability control, braking support, traction control, and speed information, increasing crash risk. There is no warning sign before the failure. Schedule the software update soon and drive cautiously until it is complete. Repair is free at any franchised Mercedes-Maybach dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Mercedes-Maybach S 680, S 580 E, S 580, Eqs 580, or Eqs 450 is included in this recall.
- Contact a franchised Mercedes-Maybach dealer to schedule the free ESP control unit software update that fixes disabled stability, brake control, and speed display systems.
- Bring the owner letter if you have it, or reference recall number 23V360 and Mercedes-Maybach recall 2023060004 when you call.
- Drive cautiously until the software update is complete. Leave extra following distance and watch for speed display problems.
What happens at the repair
At the dealer, a Mercedes-Maybach technician updates the ESP control unit software that manages vehicle dynamics control systems including ABS, ASR, ESP, and EBD. The software update is free under the recall and the dealer work is covered. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty and were not previously subject to this condition. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 19, 2023 | NHTSA published the recall |
|---|---|
| May 26, 2023 | Dealer notification began |
| May 26, 2023 | Dealer notification ended |
| June 12, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 23, 2023 | Owner notification mailed |
| July 18, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V360?
Recall 23V360 covers 7,558 2022-2023 Mercedes-Maybach S 680, S 580 E, S 580, Eqs 580, and Eqs 450 vehicles. The ESP software can malfunction and disable vehicle dynamics systems, including ABS, ASR, ESP, and EBD. Mercedes-Maybach dealers will update the ESP control unit software for free.
What should I do if my 2022-2023 Mercedes-Maybach S 680, S 580 E, S 580, Eqs 580, or Eqs 450 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V360. If it is, contact a franchised Mercedes-Maybach dealer to schedule the ESP control unit software update. Reference recall number 23V360 or Mercedes-Maybach recall number 2023060004 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost, and Mercedes-Maybach dealers will update the ESP control unit software free of charge. Parts and labor are covered for included vehicles.
What is the safety risk in recall 23V360?
The safety risk is reduced control support from disabled vehicle dynamics systems. NHTSA campaign 23V360 says disabled ABS, ASR, ESP, EBD, and a vehicle speed display failure can increase crash risk. The dealer repair restores the ESP control unit software.
When were owner letters mailed for recall 23V360?
Mercedes-Maybach mailed owner notification letters on June 23, 2023. If you did not receive a letter, your VIN still decides whether the recall applies. Used vehicles and address changes can keep notices from reaching the current owner.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V360000 |
|---|---|
| Mercedes-Maybach customer service | 1-800-367-6372 |
| NHTSA recall # | 23V360 |
| NHTSA recall # (full) | 23V360000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →