Recall 23V356 affects 30 2022 Gillig Low Floor transit buses for a fuse-box short-circuit risk. Repair is free at any franchised Gillig dealer.
Gillig is recalling 30 2022 Low Floor CNG transit buses because an electrical failure can short-circuit the fuse box mounted under the driver's seat platform. A short circuit raises the risk of a fire, and Gillig will complete the recall repair free of charge.
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What's wrong?
The 24V busbar in a 2022 Gillig Low Floor CNG transit bus is a copper power strip inside the fuse box under the driver's seat platform. It carries low-voltage electrical power across the fuse box, while the fuse box holds and protects the circuits. Rubber grommets insulate the busbar from the steel box so current stays on the intended path.
On affected buses, the low-voltage disconnect switch design puts too much preload on the busbar area. That pressure pinches the rubber grommet between the copper busbar and the steel fuse box. Once the insulation is damaged, the copper busbar can touch metal. That metal-to-metal contact creates an electrical short inside the fuse box.
Gillig reported no driver warning before this failure. There is no warning sign before failure, so the busbar and fuse box have to be inspected and repaired rather than watched for a dashboard symptom.
Who's affected?
| 2022 Gillig Low Floor | electrical system |
|---|---|
| Units affected | 30 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
In recall 23V356, an electrical short circuit increases the risk of a fire. Gillig reports no driver warning before failure, so do not wait for a warning sign before arranging recall service. Schedule the repair soon and follow Gillig's instructions until the bus is fixed. Repair is free at any franchised Gillig dealer.
What should I do?
- Check your VIN to confirm your 2022 Gillig Low Floor bus is included in this recall.
- Contact a franchised Gillig dealer to schedule the free busbar replacement that addresses the under-seat fuse-box short-circuit risk.
- Bring the owner letter if you have it. If not, reference recall number 23V356 when you call.
- Call Gillig customer service at 1-510-264-5073 with repair questions before operating the bus again if the fuse box shows signs of an electrical fault.
What happens at the repair
At the dealer, a Gillig technician installs the new busbars for the fuse box under the driver's seat platform. The replacement parts and labor are free under the recall. Out of pocket repairs already paid are handled through Gillig's limited warranty, not through a separate reimbursement program, because any pre-notice product failure was covered by that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 18, 2023 | NHTSA published the recall |
|---|---|
| July 20, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V356?
Recall 23V356 covers 30 2022 Gillig Low Floor CNG transit buses with a fuse-box electrical defect under the driver's seat platform. An electrical failure can cause a short circuit, increasing fire risk. Gillig will provide new busbars free of charge.
What should I do if my 2022 Gillig Low Floor is on this recall?
Check your VIN to confirm your specific bus is included in recall 23V356. If it is, contact Gillig customer service at 1-510-264-5073 and ask how to receive the new busbars. Reference recall 23V356 when you call.
Is the recall repair free?
Yes. Gillig will provide the new busbars free of charge, and federal recall law requires the manufacturer to correct the safety defect at no cost. Ask Gillig customer service how the busbars will be supplied for your specific bus.
What is the safety risk?
The safety risk is fire. Gillig reported that an electrical failure in the fuse box mounted under the driver's seat platform can cause a short circuit. If your VIN is included, arrange the free busbar remedy through Gillig customer service.
When were owners notified?
Gillig mailed owner notification letters on July 20, 2023. If your agency or previous owner did not receive a letter, check your VIN and contact Gillig customer service with recall 23V356 to confirm the next step.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V356000 |
|---|---|
| Gillig customer service | 1-510-264-5073 |
| NHTSA recall # | 23V356 |
| NHTSA recall # (full) | 23V356000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →