Recall 23V355 affects 999 2023 Vinfast Vf 8 vehicles for blank MHU displays that hide safety information. Free software update at any franchised Vinfast dealer.
Vinfast is recalling 999 2023 Vf 8 vehicles because a software error can make the multifunction head unit display go blank, leaving the driver without the speedometer or warning lights. The defect violates FMVSS 101 and raises crash risk; Vinfast dealers will complete the recall repair free of charge.
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What's wrong?
The multifunction head unit, or MHU, in the 2023 Vinfast Vf 8 is the central display system for driver information and controls. It renders images on the screen, including telltale warning lights and control icons, so the driver can read vehicle status while parked or driving. When the screen is working, those visual signals stay visible and usable.
On affected vehicles, a software defect inside the MHU disrupts communication that feeds data to the screen. The unit keeps operating in the background, but the screen stops rendering images and goes blank. When that happens, the driver cannot see the display's warning lights or control icons until the display returns after an ignition cycle.
There is no warning sign before failure. The first sign is the MHU screen going blank while the vehicle is stationary or moving, then returning to normal after the vehicle is restarted.
Who's affected?
| 2023 Vinfast Vf 8 | instrument panel |
|---|---|
| Units affected | 999 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A blank MHU display keeps critical safety information off the screen, including the speedometer and warning lights, and raises crash risk. If the display goes blank, reduce speed carefully, avoid unnecessary trips, and schedule the software update soon. Repair is free at any franchised Vinfast dealer.
What should I do?
- Check your VIN to confirm your 2023 Vinfast Vf 8 is included in this recall.
- Contact a franchised Vinfast dealer to schedule the free software update that fixes the multifunction head unit display going blank.
- Bring the recall notice if Vinfast mailed one. If not, reference recall number 23V355 when you call.
- Avoid driving with a blank display; pull over safely and contact Vinfast if the speedometer or warning lights disappear.
What happens at the repair
At the dealer, a Vinfast technician updates the vehicle software that controls the multifunction head unit display. The update is available now, and the recall work is free of charge. Vinfast's reimbursement statement points to the original warranty program instead of a separate reimbursement process. If you already paid for this software concern before the recall work, ask the service desk how the original warranty coverage applies to that repair.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 18, 2023 | NHTSA published the recall |
|---|---|
| May 25, 2023 | Dealer notification began |
| May 25, 2023 | Dealer notification ended |
| May 29, 2023 | Interim owner notification (was planned for this date) |
| June 1, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V355?
Recall 23V355 covers 999 2023 Vinfast Vf 8 vehicles with a software error that can make the multifunction head unit display go blank. That blank display can hide the speedometer or warning lights, increasing crash risk. Vinfast updates the software for free.
What should I do if my 2023 Vinfast Vf 8 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V355. If it is, contact a franchised Vinfast dealer or Vinfast customer service at 1-833-503-0600 to schedule the free software update. Reference recall VPAC-74 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Vinfast provides the software update free of charge. The free repair applies at the authorized repair path regardless of where you bought the vehicle.
What is the safety risk?
The risk is loss of critical information on the multifunction head unit display. If the display goes blank, the driver cannot see information such as vehicle speed or warning lights, increasing crash risk. The fix is a free Vinfast software update.
When did Vinfast notify owners?
Vinfast mailed owner notification letters on June 1, 2023. You do not need the letter to act. Check your VIN, then call a franchised Vinfast dealer or Vinfast customer service and reference recall VPAC-74.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V355000 |
|---|---|
| Vinfast customer service | 1-833-503-0600 |
| NHTSA recall # | 23V355 |
| NHTSA recall # (full) | 23V355000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →