Recall 23V354 affects 570 2022-2023 Tico Spotter B 6.7 trucks for steering gears that can fracture. Repair is free at any franchised Tico dealer.
Tico is recalling 570 2022-2023 Spotter B 6.7 trucks because certain Sheppard steering gears were assembled incorrectly and can fracture. A fractured gear can cause loss of steering control and raise the risk of a crash; Tico dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The steering gear on 2022-2023 Tico Spotter B 6.7 trucks is the heavy-duty gear assembly that turns steering wheel input into movement at the front wheels. When the driver turns the wheel, the gear uses recirculating balls inside the housing to carry load smoothly and keep steering force controlled.
In NHTSA campaign 23V354, the affected Sheppard steering gears were assembled with fewer recirculating balls than required. That missing support puts extra stress on the worm shaft inside the gear. The shaft can fracture, and a fractured steering gear can cause loss of vehicle steering.
There is no warning sign before failure. The filing says no audible or visual warning is available to the driver, so the steering gear can fail without a noise, warning light, or other advance signal.
Who's affected?
Covers the 2022 and 2023 model years of the same truck model, both tied to the steering gear.
| 2022 Tico Spotter B 6.7 | steering system |
|---|---|
| 2023 Tico Spotter B 6.7 | steering system |
| Units affected | 570 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A fractured steering gear can cause loss of steering control and increase the risk of a crash. There is no audible or visual warning before the problem affects the driver, so schedule the inspection and repair promptly if your VIN is included. Repair is free at any franchised Tico dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Tico Spotter B 6.7 is included in this recall.
- Contact a franchised Tico dealer to schedule the free steering-gear inspection and replacement that fixes the incorrectly assembled gear that can fracture.
- Bring the owner letter if you have it. If not, reference recall number 23V354 when you call.
- Limit driving until the inspection or repair is complete, and leave extra room for steering and stopping.
What happens at the repair
At the dealer, a Tico technician inspects the serial numbers on the Sheppard steering gears. If the inspected gear is part of the recalled group, the technician replaces the steering gear. Parts and labor are free under the recall. Tico has a general reimbursement plan on file for eligible repairs paid before the recall notice. If you already paid for a steering gear repair tied to this defect, bring the repair order and proof of payment to the service desk so Tico can review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 18, 2023 | NHTSA published the recall |
|---|---|
| May 22, 2023 | Dealer notification began |
| May 22, 2023 | Dealer notification ended |
| May 23, 2023 | Interim owner notification (was planned for this date) |
| June 15, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V354?
Recall 23V354 covers 570 2022-2023 Tico Spotter B 6.7 trucks equipped with certain Sheppard steering gears. The gear was assembled incorrectly and can fracture, causing a loss of steering control and increasing crash risk. Dealers will inspect the serial numbers and replace affected steering gears for free.
What should I do if my 2022-2023 Tico Spotter B 6.7 is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V354. If it is, contact a franchised Tico dealer to schedule the steering-gear inspection. The dealer will replace the steering gear if needed, and the repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 23V354, Tico dealers will inspect the steering-gear serial numbers and replace the steering gear as needed free of charge.
What is the safety risk?
The safety risk is loss of steering control. A fractured steering gear can prevent the driver from controlling the truck, increasing the risk of a crash. If your VIN is included, arrange the dealer inspection and repair before returning the truck to normal service.
When were owners notified about recall 23V354?
Tico mailed owner notification letters on June 15, 2024. If you did not receive a letter, the VIN check is still the deciding step. Used trucks, fleet transfers, and address changes can keep a notice from reaching the current operator.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V354000 |
|---|---|
| Tico customer service | 1-843-536-8139 |
| NHTSA recall # | 23V354 |
| NHTSA recall # (full) | 23V354000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →