Recall 23V344 covers 19 2023 Ford Super Duty trucks for missing or loose steering column bolts. Repair is free at any franchised Ford dealer.
Ford is recalling 19 2023 F-250 Sd, F-350 Sd, and F-450 Sd trucks because steering column upper shaft bolts can be missing or not tightened properly. If the steering column disconnects from adjoining components, the driver can lose steering control and face a higher crash risk; Ford dealers will complete the free repair.
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What's wrong?
The upper steering shaft coupler on the 2023 Ford F-250 Sd, F-350 Sd, and F-450 Sd trucks connects the steering column to the adjoining steering components. When you turn the wheel, that coupler transfers motion from the column into the rest of the steering system. Its bolts have to be installed and tightened to specification so the connection stays locked in place.
On affected trucks, those bolts were not reinstalled or tightened correctly during an assembly plant rework process. A loose or missing bolt lets the coupler move instead of holding the steering shaft firmly. If the coupler separates from the adjoining components, steering input from the wheel no longer reaches the parts that turn the truck.
The warning sign is noise from the steering column area if the upper shaft coupler bolt becomes loose. If the steering wheel feels misaligned or you hear new noise while steering, treat that as a reason to stop driving and contact a Ford dealer.
Who's affected?
Covers F-250 Sd, F-350 Sd, and F-450 Sd trucks from the 2023 model year, all tied to the same steering column bolt.
| 2023 Ford F-350 Sd | steering column |
|---|---|
| 2023 Ford F-250 Sd | steering column |
| 2023 Ford F-450 Sd | steering column |
| Units affected | 19 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A loose or missing steering column upper shaft coupler bolt can let the steering column disconnect, causing loss of steering control and increasing crash risk. A new noise from the steering column is a warning sign to stop driving and call a Ford dealer for inspection. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2023 Ford F-350 Sd, F-250 Sd, or F-450 Sd is included in this recall.
- Contact a franchised Ford dealer to schedule the free steering-column upper-shaft bolt inspection and repair that keeps the steering column connected to adjoining components.
- Bring the owner letter if you have it, and reference recall number 23V344 when you call.
- Call Ford customer service at 1-866-436-7332 with questions about Ford recall 23S22.
- Drive cautiously until the repair is complete, since a disconnected steering column can cause loss of steering control.
What happens at the repair
At the dealer, a Ford technician inspects the steering column upper shaft coupler bolts. The technician tightens loose bolts and installs any missing bolts needed to keep the steering column connected to the adjoining components. Parts and labor are free under recall 23V344. If you paid out of pocket for this repair before the owner notice, Ford's standard reimbursement plan covers eligible documented costs, with reimbursement eligibility ending June 16, 2023. Bring repair invoices or receipts to the service desk, or contact Ford customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 12, 2023 | NHTSA published the recall |
|---|---|
| May 12, 2023 | Dealer notification began |
| May 12, 2023 | Dealer notification ended |
| May 22, 2023 | Interim owner notification (was planned for this date) |
| June 1, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V344?
Recall 23V344 covers 19 2023 Ford F-250 Sd, F-350 Sd, and F-450 Sd vehicles with steering column upper shaft bolts that are missing or not tightened correctly. The steering column can separate from adjoining parts, causing loss of steering control. Ford dealers will inspect and repair the bolts for free.
What should I do if my 2023 Ford F-250 Sd, F-350 Sd, or F-450 Sd is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V344. If it is, contact a franchised Ford dealer to schedule the steering column upper shaft bolt inspection. Reference Ford recall number 23S22 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford's remedy says dealers will inspect and tighten the steering column upper shaft coupler bolts, or install missing bolts, free of charge.
What is the safety risk?
The safety risk is loss of steering control. Recall 23V344 says a disconnected steering column can increase crash risk. If your VIN is included, schedule the free Ford dealer repair and ask the service desk whether the truck needs special handling before the appointment.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V344000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 23V344 |
| NHTSA recall # (full) | 23V344000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →