Recall 23V339 covers 668,187 2020-2023 Equinox and Terrain vehicles for LATCH anchor coating that blocks child-seat installation. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 668,187 2020-2023 Equinox and Terrain vehicles because excessive powder coating on the four rear-seat lower child seat LATCH anchorage bars can block proper child seat installation. That can leave a child seat unsecured in a crash, increasing injury risk, and Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The rear-seat lower LATCH anchor bars in 2020-2023 Equinox and Terrain vehicles are metal attachment points built into the rear seatback frame. A child seat connector clips onto those bars so the seat can be secured without using the vehicle seat belt. The bars need a specific shape and finish so the connector locks on correctly.
On affected vehicles, the anchor bars received too much powder coating. Powder coating is the hard painted finish on the metal bar. When that coating is too thick, the bar becomes larger than the child-seat standard allows, and the connector can be blocked from attaching to the anchor. GM traced the problem to supplier process controls that did not keep coating thickness within the required range.
There is no warning sign before failure. The problem shows up when a child seat connector will not clip cleanly onto the lower LATCH anchor bar, or when the child seat cannot be installed using those anchors.
Who's affected?
Spans Chevrolet Equinox and GMC Terrain SUVs across the 2020-2023 model years, all tied to the same vehicle latch anchor component.
| 2020 Chevrolet Equinox | Vehicle latch anchor |
|---|---|
| 2020 GMC Terrain | Vehicle latch anchor |
| 2021 Chevrolet Equinox | Vehicle latch anchor |
| 2021 GMC Terrain | Vehicle latch anchor |
| 2022 Chevrolet Equinox | Vehicle latch anchor |
| 2022 GMC Terrain | Vehicle latch anchor |
| 2023 Chevrolet Equinox | Vehicle latch anchor |
| 2023 GMC Terrain | Vehicle latch anchor |
| Units affected | 668,187 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
If the LATCH anchorage bars cannot hold the child seat correctly, the seat can be unsecured and increase the risk of injury in a crash. Use the vehicle's rear seat belt to install any child seat until the recall repair is complete. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2020-2023 Chevrolet Equinox or GMC Terrain is included in this recall.
- Use the rear seat belts, not the rear LATCH anchorage bars, to install child seats until the repair is complete.
- Contact a franchised Chevrolet or GMC dealer to schedule the free LATCH anchorage inspection and finish removal that lets the child seat anchors work as intended.
- Bring the recall notice if GM mailed one. If not, reference recall number 23V339 when you call.
- Call Chevrolet customer service at 1-800-222-1020 with questions before your dealer appointment.
What happens at the repair
At the dealer, a Chevrolet technician inspects the rear-seat lower child seat LATCH anchorage bars for excessive finish and removes or replaces that finish as needed, so the child seat anchors can be used correctly. Until the remedy is complete, install child seats with the vehicle's rear seat belts. Parts and labor are covered under the recall. GM's reimbursement plan covers eligible owner-paid repairs tied to this issue before the recall notice. Bring repair paperwork and proof of payment to the service desk, or contact Chevrolet customer service to start the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 11, 2023 | NHTSA published the recall |
|---|---|
| May 11, 2023 | Dealer notification began |
| May 11, 2023 | Dealer notification ended |
| June 2, 2023 | Owner notification mailed |
| June 26, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 26, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V339?
Recall 23V339 covers 668,187 2020-2023 Chevrolet Equinox and GMC Terrain vehicles with rear-seat LATCH anchorage bars that have excessive powder coating. The coating can block child-seat installation with the LATCH bars, leaving the seat unsecured and increasing injury risk in a crash.
What should I do if my 2020-2023 Chevrolet Equinox or GMC Terrain is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V339. Until the repair is complete, install child seats using the rear seat belts instead of the LATCH anchorage bars. Then schedule the free dealer inspection and finish repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Dealers will inspect the rear-seat LATCH anchorage bars and remove and replace the finish as needed, free of charge.
What is the safety risk with recall 23V339?
The safety risk is an unsecured child seat. Excessive powder coating on the rear-seat LATCH anchorage bars can prevent a child seat from being installed with those bars, which increases the risk of injury in a crash. Use the rear seat belts for child seats until the remedy is complete.
When were owners notified about recall 23V339?
Owner notification letters were mailed June 2, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your Equinox or Terrain is included, then reference recall 23V339 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V339000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 23V339 |
| NHTSA recall # (full) | 23V339000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →