Recall 23V338 affects 132,099 2014-2016 Jeep Cherokee SUVs for liftgate module shorts. Park outside and away from structures. Repair is free at franchised Jeep dealers.
A fire while parked or driving increases the risk of injury. Until the repair is complete, park outside and away from structures. An inoperable power lift gate is the warning sign to take seriously. Schedule the recall repair soon. Repair is free at any franchised Jeep dealer.
Jeep is recalling 132,099 2014-2016 Cherokee vehicles with a power liftgate because an electrical short in the liftgate module can start a fire with the ignition on or off. Owners should park outside and away from structures until a Jeep dealer completes the free repair.
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What's wrong?
The power liftgate module on 2014-2016 Jeep Cherokee SUVs controls the motorized rear hatch. When it works normally, it tells the liftgate when to open, close, and stop, using wiring in the rear cargo area. That small electrical controller needs a dry, stable connection to operate safely.
On affected Cherokees, the module or its connector can develop an electrical short after earlier liftgate recall repair work. A short sends current through the wrong path and creates heat in the rear compartment wiring area. FCA's filing says that heat can lead to a vehicle fire with the ignition on or off. The dealer repair relocates the module, adds a water barrier, and replaces corroded connector parts when needed.
What you notice first is simple: the power liftgate stops working. If the rear hatch no longer opens or closes electrically, treat that as the warning sign and have the VIN checked before relying on the vehicle.
Who's affected?
Spans 3 model years with liftgate module scope split between body structure and rear-compartment wiring.
| 2016 Jeep Cherokee | body structure |
|---|---|
| 2014 Jeep Cherokee | body structure |
| 2014 Jeep Cherokee | wiring |
| 2015 Jeep Cherokee | body structure |
| 2015 Jeep Cherokee | wiring |
| 2016 Jeep Cherokee | wiring |
| Units affected | 132,099 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A fire while parked or driving increases the risk of injury. Until the repair is complete, park outside and away from structures. An inoperable power lift gate is the warning sign to take seriously. Schedule the recall repair soon. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2014-2016 Jeep Cherokee is included in this recall.
- Park outside and away from structures until the recall repair is complete.
- Contact a franchised Jeep dealer to schedule the free power-liftgate-module repair that relocates the short-prone module, adds a water shield, and checks for corrosion.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 23V338 and Jeep recall 49A when you call.
- Ask the dealer to confirm whether prior recalls 15V393 or 15V826 were done, since vehicles repaired under those recalls still need this new remedy.
What happens at the repair
At the dealer, a Jeep technician relocates the power liftgate module, adds a water shield, and checks the module and electrical connectors for corrosion. Any corroded module or connector is replaced as needed. The recall repair is free, and Jeep says owners should park outside and away from structures until the repair is complete. Vehicles that were repaired under earlier related recalls still need this new remedy. If you already paid for a repair tied to this problem, Jeep's reimbursement process asks for the original receipt or other proof of payment so the company can confirm the expense.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 11, 2023 | NHTSA published the recall |
|---|---|
| June 30, 2023 | Dealer notification began |
| June 30, 2023 | Dealer notification ended |
| June 30, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 30, 2023 | Interim owner notification (was planned for this date) |
| March 1, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V338?
Recall 23V338 covers 132,099 2014-2016 Jeep Cherokee vehicles with a power liftgate module that can short electrically and start a fire while parked or driving. Jeep dealers will relocate the module, add a water shield, inspect for corrosion, and replace damaged parts for free.
What should I do if my 2014-2016 Jeep Cherokee is on this recall?
Check your VIN to confirm your specific Cherokee is included in recall 23V338. If it is, park outside and away from structures until the recall repair is complete, then schedule service with a franchised Jeep dealer. Reference Jeep recall number 49A when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jeep's remedy says the repair is free. The dealer will relocate the power liftgate module, add a water shield, inspect for corrosion, and replace the module or electrical connectors if needed.
Is it safe to park my Jeep Cherokee in a garage before the repair?
No. The recall remedy tells owners to park outside and away from structures until the repair is complete. The defect involves an electrical short in the power liftgate module that can start a fire with the ignition on or off.
What if my Jeep Cherokee was already repaired under an earlier liftgate recall?
Your Cherokee still needs the new recall 23V338 remedy if the VIN is included. This recall supersedes 15V-393 and 15V-826, and vehicles repaired under those prior recalls still need the new power liftgate module relocation and water shield work.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V338000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 23V338 |
| NHTSA recall # (full) | 23V338000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →