Recall 23V332 affects 24 2022-2023 E-One Cyclone N and Typhoon N vehicles for inaccurate aerial-device sensor data. Repair is free at any franchised E-One dealer.
E-One is recalling 24 2022-2023 Cyclone N and Typhoon N vehicles because the aerial device sensor can fail and show the wrong angle of inclination. Bad angle data can let the aerial device contact the cab and raise injury risk for the operator; E-One dealers will complete the free repair.
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What's wrong?
The level sensors on 2022-2023 E-One Cyclone N and Typhoon N fire apparatus are part of the aerial device controls. They measure the device's angle of inclination and send that value to the operator display, so the operator can see how the aerial is positioned while it moves.
On affected trucks, substituted sensors used during a parts shortage can stop sending accurate angle data. When that happens, the display no longer tracks the actual movement of the aerial device. The operator is then looking at a value that has stopped updating instead of the current angle.
The warning sign is in the display itself. As the aerial device moves, the angle reading stops changing. Until the repair is completed, E-One tells operators to watch the angle display during aerial operation and stop using the device if the value ceases to change.
Who's affected?
Covers Cyclone N and Typhoon N trucks from the 2022 and 2023 model years, with the same level sensor equipment listed for each.
| 2022 E-One Cyclone N | Equipment |
|---|---|
| 2023 E-One Cyclone N | Equipment |
| 2022 E-One Typhoon N | Equipment |
| 2023 E-One Typhoon N | Equipment |
| Units affected | 24 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
If the display stops updating the aerial device's angle of inclination, the operator loses accurate position information. That can allow the aerial device to contact the cab and increases the risk of operator injury. Monitor the display while operating the aerial device and stop use if the angle value stops changing. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 E-One Cyclone N or Typhoon N is included in this recall.
- Contact a franchised E-One dealer to schedule the free aerial-device sensor software update or sensor replacement, which restores accurate inclination display data.
- Bring the recall notice if E-One mailed one. If not, reference recall number 23V332 when you call.
- Avoid aerial-device operation when the inclination display is inaccurate; without accurate display data, the aerial device can contact the cab and raise injury risk for the operator.
- Call E-One customer service at 1-352-237-1122 with questions about the free repair.
What happens at the repair
At the dealer, an E-One technician updates the electronic sensor software for the aerial device or installs a new electronic sensor when the sensor needs replacement. The repair addresses sensor data used to show the aerial device's angle of inclination. Parts and labor are covered under the recall. E-One used its general reimbursement plan on file, so owners who already paid for this sensor repair should contact E-One customer service and ask what documentation is needed for a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 9, 2023 | NHTSA published the recall |
|---|---|
| July 11, 2023 | Owner notification mailed |
| July 11, 2023 | Dealer notification began |
| July 18, 2023 | Dealer notification ended |
| July 18, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V332?
Recall 23V332 covers 24 2022-2023 E-One Cyclone N and Typhoon N vehicles with an aerial-device electronic sensor that can display the wrong inclination angle. E-One dealers will update the sensor software or install a new sensor for free.
What should I do if my 2022-2023 E-One Cyclone N or Typhoon N is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V332. If it is, contact an E-One dealer to schedule the sensor software update or sensor replacement. Reference recall 23V332 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and E-One will provide the electronic sensor software update or sensor replacement free of charge through its dealer network.
What is the safety risk?
The safety risk is inaccurate aerial-device angle data. Without the correct inclination display, the aerial device can contact the cab and increase injury risk to the operator. Confirm your VIN and schedule the free dealer repair if your vehicle is included.
When were owners notified about this recall?
E-One mailed owner notification letters on July 11, 2023. If you own a 2022-2023 Cyclone N or Typhoon N and never received a letter, check your VIN and call E-One customer service at 1-352-237-1122 with recall 23V332.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V332000 |
|---|---|
| E-One customer service | 1-352-237-1122 |
| NHTSA recall # | 23V332 |
| NHTSA recall # (full) | 23V332000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →