Recall 23V300 affects 1,790 2023 Genesis GV60 vehicles because rear driveshafts can fracture and cause power loss. Repair is free at any franchised Genesis dealer.
Genesis is recalling 1,790 2023 GV60 vehicles with all-wheel drive because the rear driveshafts can fracture and cause a loss of drive power. That loss of drive power increases the risk of a crash, and Genesis dealers will complete the recall repair free of charge.
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What's wrong?
The rear driveshaft on the 2023 Genesis GV60 is a rotating metal shaft in the driveline. In an all-wheel drive GV60, it carries power from the rear drive unit to the rear wheel so the vehicle moves when you press the accelerator. The shaft has to stay straight, balanced, and strong while it turns under load.
On affected GV60 vehicles, improper jig alignment during manufacturing created abnormal stress points in the rear driveshaft. A jig is the fixture that holds the part in place while it is made. When that tooling is out of alignment, the shaft leaves production with areas that take more load than designed. Those stressed areas can fracture, and a fractured shaft can cause a loss of drive power.
The warning sign listed for this recall is drivetrain noise while driving. That means noise from the parts that send power to the wheels, especially from the rear of the vehicle, should be treated as a reason to stop driving and contact a Genesis dealer.
Who's affected?
| 2023 Genesis GV60 | driveline |
|---|---|
| Units affected | 1,790 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included in this recall.
What's the safety risk?
For NHTSA campaign 23V300, a loss of drive power increases the risk of a crash. Drivetrain noise while driving is the warning sign. If your GV60 makes that noise, stop in a safe place and contact a Genesis dealer before continuing. Repair is free at any franchised Genesis dealer.
What should I do?
- Check your VIN to confirm your 2023 Genesis GV60 is included in this recall.
- Contact a franchised Genesis dealer to schedule the free rear-driveshaft replacement that fixes the fracture risk and loss of drive power.
- Bring the owner letter if you have it. If not, reference recall number 23V300 when you call.
- Drive cautiously until the repair is complete. Leave extra room to pull over if the vehicle loses drive power.
What happens at the repair
At the dealer, a Genesis technician replaces both rear driveshafts, left and right, on the affected GV60. The recall repair is available now, and parts and labor are covered. This addresses the driveshaft fracture condition. If you've already paid out of pocket to repair the rear driveshaft recall condition, Genesis provides reimbursement under the manufacturer's standard plan. Keep repair invoices and payment records so the service desk or customer care team can review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 26, 2023 | NHTSA published the recall |
|---|---|
| June 23, 2023 | Owner notification mailed |
| June 25, 2023 | Dealer notification began |
| June 25, 2023 | Dealer notification ended |
| June 25, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V300?
Recall 23V300 covers 1,790 2023 Genesis GV60 vehicles with all-wheel drive. The rear driveshafts can fracture, which can cause loss of drive power and increase crash risk. Genesis dealers will replace the left and right rear driveshafts for free.
What should I do if my 2023 Genesis GV60 is on this recall?
Check your VIN to confirm your specific GV60 is included in recall 23V300. If it is, contact a franchised Genesis dealer to schedule replacement of the left and right rear driveshafts. Reference recall number 23V300 or Genesis recall number 014G when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Genesis dealers will replace the left and right rear driveshafts free of charge. Parts and labor are covered for vehicles included in recall 23V300.
Is it safe to drive my 2023 Genesis GV60 before the recall repair?
NHTSA campaign 23V300 says the safety risk is loss of drive power, which increases crash risk. This recall is not marked do-not-drive, but you should schedule the free driveshaft replacement promptly and stop driving if the vehicle loses drive power.
When were owners notified about recall 23V300?
Owner notification letters for recall 23V300 were mailed June 23, 2023. If you bought the GV60 used or never received a letter, the VIN still decides whether the free repair applies. Check your VIN, then call a Genesis dealer with recall number 014G.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V300000 |
|---|---|
| Genesis customer service | 1-855-371-9460 |
| NHTSA recall # | 23V300 |
| NHTSA recall # (full) | 23V300000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →