Recall 23V299 covers 266 short-wheelbase 2020-2024 Freightliner and Western Star trucks for ESC-related understeer. Tire replacement is free at any franchised Freightliner dealer.
Freightliner is recalling 266 2020-2024 Business Class M2, Cascadia, 4700, and Classic Cascadia vehicles because their electronic stability control system and tire combination does not meet the heavy-vehicle stability standard during a J-turn. Understeer in that maneuver increases crash risk, and Freightliner dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The electronic stability control system is the safety system that helps a heavy truck keep its path during sudden steering or loss-of-traction events. It reads wheel speed, steering, and motion sensors, then applies braking or engine control to help the driver keep the truck stable. On affected 2020-2024 Business Class M2, Cascadia, 4700, and Classic Cascadia trucks, that system is paired with certain radial rear tires.
The issue is the tire and short-wheelbase combination. The rear tires can flex enough that, even with a compliant stability-control system installed, the truck does not stay within the required space during the federal J-turn maneuver. That means the truck understeers in that sharp turn test, pushing wider than intended instead of following the expected path.
There is no warning sign before failure. A driver should not expect a noise, smell, warning light, or tire feel that confirms whether this specific configuration is included.
Who's affected?
Covers four truck models from 2020 through 2024, all tied to the same electronic stability control component.
| 2024 Freightliner Business Class M2 | Electronic stability control (esc) |
|---|---|
| 2023 Freightliner Cascadia | Electronic stability control (esc) |
| 2022 Freightliner Cascadia | Electronic stability control (esc) |
| 2021 Freightliner Business Class M2 | Electronic stability control (esc) |
| 2022 Freightliner Business Class M2 | Electronic stability control (esc) |
| 2022 Western Star 4700 | Electronic stability control (esc) |
| 2023 Freightliner Business Class M2 | Electronic stability control (esc) |
| 2024 Freightliner Cascadia | Electronic stability control (esc) |
| 2020 Freightliner Classic Cascadia | Electronic stability control (esc) |
| 2021 Freightliner Cascadia | Electronic stability control (esc) |
| 2020 Freightliner Cascadia | Electronic stability control (esc) |
| Units affected | 266 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Understeering during a J-turn can make the vehicle track wider than the driver intends and increase the risk of a crash. Drive cautiously, avoid J-turn maneuvers until the tire replacement is complete, and schedule the recall work soon. Repair is free at any franchised Freightliner dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Freightliner Business Class M2, Cascadia, 4700, or Classic Cascadia is included in this recall.
- Contact a franchised Freightliner dealer to schedule the free tire replacement that addresses the tire and stability-control combination tied to understeer during a J-turn.
- Bring the recall notice if you have it. If not, reference recall number 23V299 when you call.
- Drive cautiously until the tire replacement is complete, especially during sharp turns or emergency maneuvers.
- Call Freightliner customer service at 1-800-547-0712 with questions before your dealer visit.
What happens at the repair
At the dealer, a Freightliner technician replaces the tires covered by this recall. The tire replacement and labor are free under the recall, and the repair is available now. The work centers on correcting the tire combination tied to the electronic stability control issue. If you already paid out of pocket for a tire replacement tied to this recall before the owner notice, DTNA's general reimbursement plan is the path for a claim. Bring repair paperwork and proof of payment to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 26, 2023 | NHTSA published the recall |
|---|---|
| June 19, 2023 | Owner notification mailed |
| June 24, 2023 | Dealer notification began |
| June 24, 2023 | Dealer notification ended |
| June 24, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V299?
Recall 23V299 covers 266 short wheelbase 2020-2024 Freightliner Business Class M2, Cascadia, 4700, and Classic Cascadia vehicles with an electronic stability control system and tire combination that can understeer during a J-turn. Freightliner will replace the tires for free.
What should I do if my 2020-2024 Freightliner Business Class M2, Cascadia, 4700, or Classic Cascadia is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V299. If it is, contact a franchised Freightliner dealer to schedule the tire replacement. Reference recall number FL971 or NHTSA campaign 23V299 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Freightliner will replace the affected tires free of charge at a franchised dealer, with parts and labor covered under the recall remedy.
What is the safety risk in recall 23V299?
The safety risk is understeering during a J-turn, which increases crash risk. This recall involves the electronic stability control system and tire combination on certain short wheelbase vehicles. If your VIN is included, schedule the free tire replacement with a franchised Freightliner dealer.
When were owners notified about recall 23V299?
Freightliner mailed owner notification letters on June 19, 2023. If you bought the vehicle used or never received the letter, check your VIN to confirm whether your specific vehicle is included, then call a franchised Freightliner dealer and reference recall FL971.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V299000 |
|---|---|
| Freightliner customer service | 1-800-547-0712 |
| NHTSA recall # | 23V299 |
| NHTSA recall # (full) | 23V299000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →