Recall 23V290 covers 64 2023 East To West Silver Lake and Della Terra travel trailers with incorrect cargo labels. Dealer placard replacement is free.
East To West is recalling 64 2023 Silver Lake and Della Terra travel trailers because the federal placard lists incorrect dry weight and cargo carrying capacity. Wrong cargo capacity information can lead owners to overload the trailer, increasing crash risk, and East To West dealers will correct the placard free of charge.
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What's wrong?
The Federal Placard on a 2023 East To West Silver Lake or Della Terra travel trailer is the weight label attached to the trailer. It lists dry weight and cargo carrying capacity, so an owner, dealer, or service technician can compare the trailer's load against the rating before travel.
On affected trailers, the placard was printed from inaccurate scale readings. Debris under the scale pads kept the trailer from fully pressing on the pads during weighing. Because the scale did not capture the correct weight, the printed dry weight and cargo carrying capacity were wrong. That creates a loading problem because the label is the reference owners use when deciding how much cargo the trailer can safely carry.
There is no warning sign before failure. The trailer will not show a light, sound, or handling change that tells you the placard weight is wrong. The issue is on the label itself, not a part you can hear or feel while driving.
Who's affected?
Covers the Silver Lake and Della Terra travel-trailer lines, both tied to the same federal placard label issue.
| 2023 East To West Silver Lake | vehicle label (placard or certification) |
|---|---|
| 2023 East To West Della Terra | vehicle label (placard or certification) |
| Units affected | 64 |
| Field incidents | NHTSA has logged no field incidents to date. |
The model name narrows the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Incorrect cargo carrying capacity information can lead an owner to load the vehicle beyond its safe limit, increasing crash risk. There is no warning sign tied to the wrong placard, so use the corrected label and avoid loading to the old number. Repair is free at any franchised East To West dealer.
What should I do?
- Check your VIN to confirm your 2023 East To West Silver Lake or Della Terra is included in this recall.
- Contact a franchised East To West dealer to schedule the free federal placard replacement that corrects the dry weight and cargo carrying capacity label.
- Bring the owner letter if you received one. If not, reference recall number 23V290 when you call.
- Use the trailer's load ratings carefully until the placard is replaced, and avoid loading near the stated cargo limit.
- Call East To West customer service at 1-574-264-6664 with questions about the dealer repair.
What happens at the repair
At the dealer, an East To West technician replaces the incorrect federal placard with a corrected placard. The recall repair is free, and the dealer should still inspect or perform the recall even if you already paid for related work, so the correct part and procedure are confirmed. For reimbursement review, submit the service invoice for a previously paid repair within the scope of this defect to East to West Forest River, Attn: Warranty Manager, 3000 County Road 6 West, Elkhart, IN 46514.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 24, 2023 | NHTSA published the recall |
|---|---|
| May 4, 2023 | Owner notification mailed |
| June 3, 2023 | Dealer notification began |
| June 3, 2023 | Dealer notification ended |
| June 3, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V290?
Recall 23V290 covers 64 2023 East To West Silver Lake and Della Terra travel trailers with a federal placard that lists incorrect dry weight and cargo carrying capacity. Incorrect cargo information can lead to overloading, increasing crash risk. Dealers will replace the placard for free.
What should I do if my 2023 East To West Silver Lake or Della Terra is on this recall?
Check your VIN to confirm your specific trailer is included in recall 23V290. If it is, contact a franchised East To West dealer to schedule the federal placard replacement. Reference recall number 23V290 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and East To West dealers will replace the incorrect federal placard free of charge. The remedy is available now, and owner notification letters were mailed May 4, 2023.
What is the safety risk with this East To West recall?
The risk is trailer overloading. Recall 23V290 says the placard has incorrect dry weight and cargo carrying capacity information, which can lead an owner to load more cargo than the trailer is rated to carry. Overloading increases the risk of a crash.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V290000 |
|---|---|
| East To West customer service | 1-574-264-6664 |
| NHTSA recall # | 23V290 |
| NHTSA recall # (full) | 23V290000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →