Recall 23V285 covers 2,919 2021-2024 Thor Motor Coach Tellaro, Sequence, Rize, Scope, Twist, and Dazzle motorhomes for fuel-hose leaks. Repair will be free at any franchised Thor Motor Coach dealer once available.
Thor Motor Coach is recalling 2,919 2021-2024 Tellaro, Sequence, Rize, Scope, Twist, and Dazzle motorhomes equipped with certain Cummins Onan QG 2800i generator sets because a fuel hose can leak gasoline. A gas leak near an ignition source increases the risk of fire, and the Thor Motor Coach dealer repair will be free once the remedy is available.
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What's wrong?
The recalled part is the gasoline fuel hose on the Cummins Onan QG 2800i generator used in certain 2021-2024 Thor Motor Coach Tellaro, Sequence, Rize, Scope, Twist, and Dazzle motorhomes. This hose carries fuel from the inline fuel filter to the injection pump module, the part that feeds gasoline into the generator so it can run.
On affected units, the hose and clamp setup does not hold the hose with enough force. The root problem is the hose specification itself. When the connection is not tight enough, gasoline can leak at the section between the filter and the injection pump module instead of staying sealed inside the fuel system.
The warning sign is plain: someone near the motorhome can see gasoline or smell gasoline around the generator area. If you notice either sign, treat it as evidence of a fuel leak and have the recalled generator hose checked before using the generator again.
Who's affected?
Spans 6 motorhome models across 4 model years, all tied to the same gasoline fuel hose between the IPM and fuel filter.
| 2021 Thor Motor Coach Tellaro | fuel system |
|---|---|
| 2021 Thor Motor Coach Sequence | fuel system |
| 2022 Thor Motor Coach Rize | fuel system |
| 2022 Thor Motor Coach Scope | fuel system |
| 2022 Thor Motor Coach Tellaro | fuel system |
| 2021 Thor Motor Coach Scope | fuel system |
| 2021 Thor Motor Coach Rize | fuel system |
| 2023 Thor Motor Coach Scope | fuel system |
| 2023 Thor Motor Coach Tellaro | fuel system |
| 2023 Thor Motor Coach Sequence | fuel system |
| 2023 Thor Motor Coach Rize | fuel system |
| 2023 Thor Motor Coach Twist | fuel system |
| 2023 Thor Motor Coach Dazzle | fuel system |
| 2022 Thor Motor Coach Sequence | fuel system |
| 2024 Thor Motor Coach Dazzle | fuel system |
| 2024 Thor Motor Coach Rize | fuel system |
| 2024 Thor Motor Coach Scope | fuel system |
| 2024 Thor Motor Coach Tellaro | fuel system |
| 2024 Thor Motor Coach Twist | fuel system |
| Units affected | 2,919 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A gas leak near an ignition source increases the risk of a fire. If anyone sees or smells gasoline around the vehicle, stop using nearby ignition sources, move people away from the area, and contact a Thor Motor Coach dealer for guidance. Repair will be free at any franchised Thor Motor Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2021-2024 Thor Motor Coach Tellaro, Sequence, Rize, Scope, Twist, or Dazzle motorhome is included in this recall.
- Contact Thor Motor Coach customer service at 1-877-855-2867 to ask when the free dealer repair opens.
- Reference recall number 23V285 and Thor Motor Coach recall RC000294 when you call.
- Schedule the fuel-hose and clamp inspection once the repair opens; the dealer replaces parts that fail inspection to stop the gasoline leak path.
- Avoid running the generator until Thor Motor Coach or the dealer gives repair instructions for your VIN.
What happens at the repair
Once the final dealer repair is available, a Thor Motor Coach technician will inspect the generator fuel hose and clamps between the inline fuel filter and the injection pump module, then replace the hose and clamps when needed. The final dealer repair will be free under the recall. If you already paid for this fuel hose or clamp repair before the recall notice, Thor Motor Coach's standard reimbursement plan covers eligible documented expenses. Ask customer service or the service desk how to submit repair paperwork under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 21, 2023 | NHTSA published the recall |
|---|---|
| May 22, 2023 | Owner notification mailed |
| June 21, 2023 | Dealer notification began |
| June 21, 2023 | Dealer notification ended |
| June 21, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V285?
Recall 23V285 covers 2,919 2021-2024 Thor Motor Coach Tellaro, Sequence, Rize, Scope, Twist, and Dazzle motorhomes with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and injection pump module can leak gasoline if clamp force is inadequate.
What should I do if my 2021-2024 Thor Motor Coach Tellaro, Sequence, Rize, Scope, Twist, or Dazzle is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V285. If it is, contact a franchised Thor Motor Coach dealer or TMC customer service at 1-877-855-2867. Ask about recall RC000294 and whether the inspection and needed fuel-hose repair are open for your VIN.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Thor Motor Coach dealers will inspect the generator fuel hose and replace the hose and clamps as needed free of charge under recall 23V285.
What is the safety risk?
The risk is fire. A gasoline leak near an ignition source increases the risk of a fire, so an included motorhome needs dealer inspection before the generator system is used again. The dealer repair path is the free fuel-hose and clamp inspection and replacement.
What if I bought this Thor Motor Coach motorhome used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received the owner letter Thor Motor Coach mailed on May 22, 2023, check your VIN and reference recall 23V285 or RC000294 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V285000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 23V285 |
| NHTSA recall # (full) | 23V285000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →