Campaign 23V256 Posted April 7, 2023 542 units

2014-2019 Super Products Camel/Mud Dog Recall 23V256: Strap

Recall 23V256 covers 542 2014-2019 Super Products Camel and Mud Dog vehicles for loose tank tie rods. Free repair at a franchised Super Products dealer.

Super Products is recalling 542 2014-2019 Camel and Mud Dog vehicles because the tie rod can disconnect from the water tank strap, and the strap can detach from the top of the vehicle. A detached strap that falls in transit can become a road hazard and increase crash risk; Super Products dealers will complete the free repair.

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What's wrong?

The tank tie rods on 2014-2019 Super Products Camel and Mud Dog vehicles secure the water tank strap to the side of the water tank. That strap helps hold the tank in place on top of the vehicle, so the rods and their welded washer connection have to stay tight while the vehicle is moving and the tank load shifts.

On the recalled vehicles, the rod did not extend far enough through the tabbed washer, and the weld at that attachment point was too small. That weak connection can crack or let the tie rod disengage. Once the tie rod separates, the water tank strap can drop away from the top of the vehicle instead of holding the tank area as designed.

There is no warning sign before failure. The problem is in the hidden welded connection, so an owner or operator is not expected to feel a change from the driver's seat before the strap comes loose.

Who's affected?

Covers Camel and Mud Dog trucks across the 2014-2019 model years, all tied to the same storage-tank tie rods.

2018 Super Products Camel Storage tank
2014 Super Products Camel Storage tank
2019 Super Products Camel Storage tank
2015 Super Products Camel Storage tank
2016 Super Products Camel Storage tank
Units affected542
Field incidentsNHTSA has logged 6 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

A water tank strap that falls while the vehicle is moving can land in the roadway, creating a hazard for other drivers and increasing the risk of a crash. Until the inspection is complete, secure any loose tank hardware and schedule the recall repair soon. Repair is free at any franchised Super Products dealer.

What should I do?

  1. Check your VIN to confirm your 2014-2019 Super Products Camel or Mud Dog is included in this recall.
  2. Contact a franchised Super Products dealer to schedule the free tank tie-rod inspection and replacement if needed, which re-secures the water tank strap.
  3. Bring the recall notice if you received one. If not, reference recall number 23V256 when you call.
  4. Drive cautiously until the repair is complete. Stop using the vehicle if the water tank strap is loose or detached.
  5. Call Super Products customer service at 1-800-837-9711 with questions about scheduling or repair status.

What happens at the repair

At the dealer, a Super Products technician inspects the water tank tie rods and replaces any tank tie rods that need replacement. Parts and labor are free under the recall. If this condition was found and repaired on an affected vehicle before this campaign, Super Products reimburses owners who paid for that repair. Bring proof of payment and repair paperwork to the service desk, or contact Super Products customer service to start the claim.

ReimbursementReimbursement available

Timeline

April 7, 2023 NHTSA published the recall
June 2, 2023 Owner notification mailed
June 6, 2023 Dealer notification began
June 6, 2023 Dealer notification ended
June 6, 2023 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 23V256?

Recall 23V256 covers 542 2014-2019 Super Products Camel and Mud Dog vehicles with tank tie rods that can disconnect from the water tank strap. If the strap detaches from the top of the vehicle and falls during transit, it can create a road hazard and increase crash risk. Dealers will inspect and replace the tie rods for free.

What should I do if my 2014-2019 Super Products Camel or Mud Dog is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 23V256. If it is, contact a Super Products dealer to schedule the tank tie rod inspection. The dealer will replace the tie rods as needed for free. Owner letters were mailed June 2, 2023.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Super Products dealers will inspect the tank tie rods and replace them as needed free of charge, with parts and labor covered under recall 23V256.

What is the safety risk?

The safety risk is a road hazard for other drivers. If a tank tie rod disconnects, the water tank strap can detach from the top of the vehicle and fall to the ground during transit, increasing crash risk.

What if I bought my Super Products Camel or Mud Dog used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2014-2019 Super Products Camel or Mud Dog is included, then reference recall 23V256 when you contact a dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/23V256000
Super Products customer service1-800-837-9711
NHTSA recall #23V256
NHTSA recall # (full)23V256000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →