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Campaign 23V255 Posted April 7, 2023 236 units

2020-2023 Volvo Vnr Recall 23V255: Aggressive Braking

Recall 23V255 affects 236 2020-2023 Volvo Vnr Electric trucks for aggressive adaptive cruise braking. Repair will be free at any franchised Volvo dealer once available.

Volvo is recalling 236 2020-2023 Vnr Electric trucks with adaptive cruise control because light-load ACC braking can trigger an aggressive braking response. That braking can skid the rear axle, lock the brakes, or cause loss of vehicle control, and the Volvo dealer repair will be free once available.

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What's wrong?

The adaptive cruise control system on 2020-2023 Volvo Vnr trucks uses a front radar sensor to watch traffic ahead. When ACC is on, the system helps hold following distance by asking the truck to slow or brake when it detects traffic ahead. On these electric trucks, that braking request has to work correctly with the battery electric driveline and the regular brake controls.

On affected Vnr trucks, the ACC hardware was installed and enabled, but the system was not fully integrated with the electric driveline. The software tuning was not sufficient for this platform. Under light load conditions, an ACC braking request can trigger an aggressive braking response instead of the controlled slowdown the driver expects.

There is no warning sign before failure. The first sign is the braking event itself when adaptive cruise control is active, especially if the truck is operating under a light load.

Who's affected?

Braking and adaptive cruise control are listed for each Vnr model year in the recall, tied to the same sensor part.

2020 Volvo Vnr Braking
2020 Volvo Vnr Adaptive cruise control
2023 Volvo Vnr Braking
2023 Volvo Vnr Adaptive cruise control
2022 Volvo Vnr Braking
Units affected236
Field incidentsNHTSA has logged no field incidents to date.

Not every 2020-2023 Volvo Vnr truck is on the list. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Overly aggressive braking can make the rear axle skid, lock the brakes, or lead to loss of vehicle control, increasing crash risk. There is no warning sign before the braking event, so drive cautiously and arrange recall service once the repair is available. Repair will be free at any franchised Volvo dealer once available.

What should I do?

  1. Check your VIN to confirm your 2020-2023 Volvo Vnr is included in this recall.
  2. Review Volvo's owner letter mailed June 2, 2023, or ask Volvo customer service for the notice if you bought the vehicle used.
  3. Contact a franchised Volvo dealer and ask whether the free ACC braking repair is open for your VIN; Volvo secures wiring, removes radar antennas and brackets, and reprograms the anti-lock braking system to disable adaptive cruise control.
  4. Reference recall number 23V255 when you call the dealer or Volvo customer service.
  5. Drive cautiously until the repair is complete. Leave extra following distance and avoid using adaptive cruise control.

What happens at the repair

Because the final remedy is still being developed, Volvo owners should wait for recall instructions before expecting the dealer work to be ready. Once available, a Volvo technician will secure the affected wiring, remove the radar antennas and brackets, and reprogram the braking system so adaptive cruise control is disabled. The dealer repair will be free once it opens. Volvo's standard reimbursement plan covers documented out-of-pocket repairs tied to this recall. Keep any invoices and repair orders, then ask Volvo Trucks customer service how to submit them under the plan.

ReimbursementReimbursement available

Timeline

April 7, 2023 NHTSA published the recall
April 11, 2023 Dealer notification began
April 11, 2023 Dealer notification ended
June 2, 2023 Owner notification mailed

Frequently asked questions

What is recall 23V255?

Recall 23V255 covers 236 2020-2023 Volvo Vnr Electric vehicles equipped with Adaptive Cruise Control. Under light load conditions, ACC braking can trigger an aggressive braking response. Volvo dealers will secure wiring, remove radar antennas and brackets, and reprogram the anti-lock braking system to disable ACC.

What should I do if my 2020-2023 Volvo Vnr is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 23V255. If it is, contact a franchised Volvo dealer and reference recall RVXX2303. The dealer will complete the wiring, antenna, bracket, and anti-lock braking system work for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 23V255, Volvo dealers will secure wiring, remove the radar antennas and brackets, and reprogram the anti-lock braking system free of charge.

What is the safety risk?

The safety risk is loss of vehicle control from overly aggressive ACC braking. Volvo says the braking response can cause rear axle skidding, brake lockup, and loss of control, increasing crash risk. The free dealer repair disables adaptive cruise control through anti-lock braking system reprogramming.

When were owners notified about recall 23V255?

Volvo mailed owner notification letters on June 2, 2023. If you bought the truck used or never received a letter, check your VIN and call Volvo Trucks customer service at 1-800-528-6586 or a franchised Volvo dealer with recall number RVXX2303.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/23V255000
Volvo customer service1-800-528-6586
NHTSA recall #23V255
NHTSA recall # (full)23V255000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →