Recall 23V246 covers 3 2023 Prevost X3-45 Vip motor coaches for missing cable grommets. Repair is free at any franchised Prevost dealer.
Prevost is recalling 3 2023 X3-45 Vip motor coaches under recall 23V246 because a missing grommet can let electrical power distribution cables rub against a metal panel and short circuit. That short circuit increases the risk of fire and passenger injury during an evacuation in traffic, and Prevost dealers will complete the repair free of charge.
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What's wrong?
The grommet on the 2023 Prevost X3-45 Vip is a protective ring that sits where electrical power distribution cables pass through a metal panel. Its job is simple: keep the cable insulation from rubbing against the sharp edge of the panel as the coach moves and vibrates. Without that protection, the metal edge becomes the contact point.
On affected coaches, the grommet was not installed during assembly. That leaves the power cables exposed at the pass-through opening. Over normal use, vibration lets the cables chafe against the panel edge, wearing through the insulation. If the conductor is exposed, the electrical circuit can short at that location.
There is no warning sign before failure. An owner or driver should not expect a light, sound, smell, or change in coach behavior before the cable insulation has already been damaged.
Who's affected?
| 2023 Prevost X3-45 Vip | electrical system |
|---|---|
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Prevost X3-45 Vip is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An electrical short circuit increases the risk of a fire. A vehicle fire can force evacuation in traffic and increase the risk of passenger injury. There is no warning sign before this issue, so leave the vehicle parked and call Prevost for repair handling. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2023 Prevost X3-45 Vip is included in this recall.
- Do not drive the motor coach until Prevost completes the inspection and repair.
- Arrange a tow if the motor coach has to be moved to the dealer; do not drive it there yourself.
- Contact a franchised Prevost dealer to schedule the free inspection and grommet installation that protects the power distribution cables from chafing and shorting.
- Bring the recall notice if Prevost mailed one. If not, reference recall number 23V246 when you call.
What happens at the repair
At the dealer, a Prevost technician inspects the electrical power distribution cable pass through the metallic panel and installs the missing grommet when needed. The grommet protects the cables from chafing on the panel edge. Parts and labor are covered under the recall. Do not drive the vehicle until this repair is complete. If you already paid to inspect and correct this defect before the recall launched, Prevost reimburses customers under its reimbursement plan. Contact Prevost customer service with your repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 6, 2023 | NHTSA published the recall |
|---|---|
| May 8, 2023 | Owner notification mailed |
| May 26, 2023 | Dealer notification began |
| May 26, 2023 | Dealer notification ended |
| May 26, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 26, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V246?
Recall 23V246 covers 3 2023 Prevost X3-45 Vip motor coaches missing a grommet around electrical power distribution cables. Without that protection, the cables can chafe against a metal panel and short circuit, increasing fire risk. Prevost will inspect and install the grommet for free.
What should I do if my 2023 Prevost X3-45 Vip is on this recall?
Check your VIN to confirm your specific coach is included in recall 23V246. If it is, keep the vehicle parked until Prevost completes the repair, then contact a franchised Prevost dealer or service location. Reference recall number 23V246 and Prevost recall SR23-14 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Prevost will inspect the affected cable pass-through area and install the missing grommet, if needed, free of charge at a franchised Prevost dealer or service location.
Is it safe to drive my 2023 Prevost X3-45 Vip before the repair?
Prevost advises owners to keep affected coaches off the road until the remedy is performed. The missing grommet can allow electrical cables to rub against a metal panel and short circuit, increasing fire risk and the risk of passenger injury during an evacuation.
When were owners notified about recall 23V246?
Prevost mailed owner notification letters on May 8, 2023. If you bought the coach used or never received a letter, check your VIN to confirm whether your specific 2023 Prevost X3-45 Vip is included, then call Prevost customer service at 1-866-870-2046.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V246000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 23V246 |
| NHTSA recall # (full) | 23V246000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →