Recall 23V239 affects 10 2022 Nova Bus Lfs buses because taillights can fail with headlights on. Repair is free at franchised Nova Bus dealers.
Nova Bus is recalling 10 2022 Lfs buses because the taillights can fail to illuminate when the headlights are on, which violates federal lighting requirements. Reduced rear visibility raises the risk of a crash, and Nova Bus dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The exterior tail lamps on a 2022 Nova Bus Lfs are the rear lights that illuminate when the headlights are turned on. They help drivers behind the bus see its rear position in low light. The VBEA is vehicle software that controls body electrical functions, including lighting commands.
In recall 23V239, the problem is a VBEA programming error in buses from the affected lot. The software uses an incorrect parameter for the tail lamp command. When the headlights are activated, that programming error leaves the rear tail lamps without the required illumination, even though the lighting system is supposed to turn them on.
Drivers or maintenance staff can spot the problem during the commercial vehicle pre-trip inspection. The warning sign is an inoperative tail lamp when the headlights are switched on.
Who's affected?
| 2022 Nova Bus Lfs | Tail lights |
|---|---|
| Units affected | 10 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Failed taillights reduce the bus's visibility to other drivers and increase the risk of a crash. A commercial pre-trip inspection can catch inoperative tail lamps. If the lamps are out, schedule the software update before returning the bus to service. Repair is free at any franchised Nova Bus dealer.
What should I do?
- Check your VIN to confirm your 2022 Nova Bus Lfs is included in this recall.
- Contact your nearest franchised Nova Bus dealer to schedule the free software update that restores taillight illumination when the headlights are on.
- Bring the recall notice if Nova Bus mailed one. If not, reference recall number 23V239 (Nova Bus recall CR5397) when you call.
- Confirm the taillights illuminate before each trip until the update is complete, and avoid operating the bus after dark if the taillights are out.
What happens at the repair
At the dealer, a Nova Bus technician updates the vehicle software so the taillights illuminate correctly when the headlights are activated. The software update and labor are free under the recall. Owner notification letters were mailed April 24, 2023, so the repair process is already open. Nova Bus used its general reimbursement plan for this recall. If you already paid for a related taillight or vehicle software repair before the recall repair, ask Nova Bus customer service or the service desk how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 4, 2023 | NHTSA published the recall |
|---|---|
| April 24, 2023 | Owner notification mailed |
| April 28, 2023 | Dealer notification began |
| April 28, 2023 | Dealer notification ended |
| April 28, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V239?
Recall 23V239 covers 10 2022 Nova Bus Lfs vehicles whose taillights can fail to illuminate when the headlights are on. The defect violates Federal Motor Vehicle Safety Standard number 108 and reduces visibility to other drivers, increasing crash risk. Nova Bus will update the vehicle software for free.
What should I do if my 2022 Nova Bus Lfs is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V239. If it is, contact a franchised Nova Bus service location to schedule the software update. Reference Nova Bus recall CR5397 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Nova Bus will update the affected vehicle software free of charge. Use recall number 23V239 or Nova Bus recall CR5397 when you contact service.
What is the safety risk?
The safety risk is reduced visibility from the rear when the headlights are activated. If the taillights do not illuminate, other drivers have less time to see the bus, increasing crash risk. The software update fixes the lighting issue for free.
When were owners notified about recall 23V239?
Nova Bus mailed owner notification letters on April 24, 2023. The remedy is available, so included owners can contact Nova Bus customer service at 1-800-350-6682 or a franchised Nova Bus service location to arrange the free software update.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V239000 |
|---|---|
| Nova Bus customer service | 1-800-350-6682 |
| NHTSA recall # | 23V239 |
| NHTSA recall # (full) | 23V239000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →