Recall 23V225 affects 2 2022 Entegra Qwest motorhomes for swivel-seat wiring damage that prevents air-bag deployment. Repair is free at any franchised Entegra dealer.
Entegra is recalling 2 2022 Qwest motorhomes under recall 23V225 because incorrectly installed swivel-seat wiring harnesses can be damaged. If the front side air bags do not deploy as intended in a crash, injury risk rises; Entegra dealers will complete the recall repair free of charge.
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What's wrong?
The wiring harness under the swivel seat in the 2022 Entegra Qwest carries electrical connections along the rotary seat frame. It helps feed seat functions and keeps the supplemental restraint system connected, including the front side air bag circuit. The cable strap is supposed to hold that harness securely to the seat base so the wiring does not bind as the seat moves.
On affected motorhomes, the harness was routed with too little length to the seat adjustment motor. That short routing leaves the wiring exposed to strain as the seat is adjusted or rotated. Over time, the harness can become damaged, and a damaged connection can prevent the front side air bags from deploying as intended.
There is no warning sign before the harness is damaged. Once the issue occurs, the driver can see the SRS indicator lamp illuminated in the instrument cluster.
Who's affected?
The scope centers on the side air bag and wiring for the cable strap main line kit.
| 2022 Entegra Qwest | side air bag |
|---|---|
| 2022 Entegra Qwest | wiring |
| Units affected | 2 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An air bag that does not deploy as intended leaves less protection in a crash and increases the risk of injury. There is no warning before the wiring harness issue occurs; treat an illuminated SRS indicator lamp as a reason to schedule the inspection soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2022 Entegra Qwest is included in this recall.
- Contact a franchised Entegra dealer to schedule the free swivel-seat wiring-harness inspection and attachment repair, which fixes harness damage that can keep the front side air bags from deploying.
- Bring the recall notice if you have it. Reference recall number 23V225 and Entegra recall MB 23V-101 when you call.
- Drive with caution until the repair is complete, since the front side air bags can fail to deploy in a crash.
- Call Entegra customer service at 1-800-283-8267 with questions about the free dealer repair.
What happens at the repair
At the dealer, an Entegra technician inspects how the swivel-seat wiring harness is installed and secures it properly to the seat base so the harness is not damaged by seat movement. The recall repair is free, with parts and labor covered. If you already paid to correct this recall condition, Jayco says you can request reimbursement for documented parts, labor, fees, and taxes. Bring an original or clear copy of receipts showing your name, address, VIN, the problem, the repair, who performed it, cost, and proof of payment.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 30, 2023 | NHTSA published the recall |
|---|---|
| April 27, 2023 | Owner notification mailed |
| May 1, 2023 | Dealer notification began |
| May 1, 2023 | Dealer notification ended |
| May 1, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V225?
Recall 23V225 covers 2 2022 Entegra Qwest motorhomes with swivel-seat wiring harnesses that were installed incorrectly. Damaged wiring can keep the front side air bags from deploying as intended in a crash. Dealers will inspect the harness installation and attach it properly to the seat base for free.
What should I do if my 2022 Entegra Qwest is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V225. If it is, contact a franchised Entegra dealer to schedule the swivel-seat wiring harness inspection and repair. Reference recall 23V225 or MB 23V-101 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this safety defect at no cost. For recall 23V225, the dealer will inspect the swivel-seat wiring harness installation and attach it properly to the seat base free of charge.
What is the safety risk in recall 23V225?
The safety risk is that the front side air bags can fail to deploy as intended in a crash. That increases the risk of injury. The free dealer repair addresses the wiring harness installation at the swivel seats so the air bag system can work as designed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V225000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 23V225 |
| NHTSA recall # (full) | 23V225000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →