Recall 23V216 covers 1,967 2016-2022 Altec Aerial Device and Digger Derrick vehicles for a rear pole rack weld defect. Free repair at any franchised Altec dealer.
Altec is recalling 1,967 2016-2022 Aerial Device and Digger Derrick units because the base of the rear pole rack can be missing a weld. The missing weld can let a crack form and allow the pole and rack to drop in height, increasing injury risk; Altec dealers will complete the repair free of charge.
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What's wrong?
The rear pole rack on 2016-2022 Altec Aerial Device and Digger Derrick units is the structure that carries and supports poles at the back of the equipment. It is mounted to the subbase, the frame-like structure under the body that gives the rack a solid attachment point. When the rack is secured correctly, welds tie the mounting plate to that subbase so the load stays supported during travel and job-site use.
On affected units, a weld at the top of the rear pole rack mounting plate was left out. That missing weld puts extra stress into the nearby metal instead of spreading the load through the full attachment. Over time, the stressed area can crack, and the pole rack can break free from the subbase.
An owner or operator can inspect the rack area for cracking near the mounting plate and subbase. That crack is the warning sign to look for before the rack attachment fails.
Who's affected?
Both Altec equipment lines span the 2016-2022 model years, all tied to the rear pole rack and body structure.
| 2020 Altec Aerial Device | body structure |
|---|---|
| 2017 Altec Digger Derrick | body structure |
| 2020 Altec Digger Derrick | body structure |
| 2016 Altec Aerial Device | body structure |
| 2017 Altec Aerial Device | body structure |
| 2018 Altec Aerial Device | body structure |
| 2019 Altec Aerial Device | body structure |
| 2019 Altec Digger Derrick | body structure |
| 2016 Altec Digger Derrick | body structure |
| 2018 Altec Digger Derrick | body structure |
| 2021 Altec Digger Derrick | body structure |
| 2022 Altec Digger Derrick | body structure |
| 2021 Altec Aerial Device | body structure |
| 2022 Altec Aerial Device | body structure |
| Units affected | 1,967 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year, model, and equipment type narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A missing weld on the rear pole rack can create extra stress, allowing a crack to form. If the pole and rack drop in height, someone near the equipment can be injured. Have the mounting plate inspected before using the pole rack again, and ask Altec whether weld replacement is needed. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2016-2022 Altec Aerial Device or Digger Derrick is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free rear pole rack inspection and weld repair that addresses the missing weld at the rack base.
- Bring the owner letter if you have it. If not, reference recall number 23V216 and Altec recall CSN 3064 when you call.
- Avoid using the rear pole rack until Altec completes the inspection and any required weld repair.
What happens at the repair
At the dealer, an Altec technician inspects the rear pole rack mounting plate and replaces any required welds tied to the missing weld condition. The inspection and weld repair are free under the recall. Altec's warranty policy covers the recall remedy, including documented costs for the same problem before the owner letter. If you've already paid for this rear pole rack repair, bring your repair paperwork and payment records when you contact Altec or the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 30, 2023 | NHTSA published the recall |
|---|---|
| May 26, 2023 | Owner notification mailed |
| May 26, 2023 | Dealer notification began |
| May 26, 2023 | Dealer notification ended |
| May 26, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V216?
Recall 23V216 covers 1,967 2016-2022 Altec Aerial Device and Digger Derrick units with a rear pole rack base that lacks a required weld. That missing weld can lead to cracking and a drop in pole and rack height, increasing injury risk.
What should I do if my 2016-2022 Altec Aerial Device or Digger Derrick is on this recall?
Check your VIN to confirm your specific unit is included in recall 23V216. If it is, contact Altec customer service at 1-877-462-5832 or an authorized Altec service location to schedule the rear pole rack inspection. Reference Altec recall CSN 3064 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec will inspect the rear pole rack mounting plate and replace any required welds free of charge.
What is the safety risk?
The safety risk is injury from the rear pole rack assembly dropping in height. Altec reported that a missing weld on the rear pole rack can lead to a crack, which can let the pole and rack lower unexpectedly.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V216000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 23V216 |
| NHTSA recall # (full) | 23V216000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →