Recall 23V213 covers 15,989 2023 Volkswagen Id 4 vehicles with water-damaged door handles that can open unexpectedly. Free repair once available.
Volkswagen is recalling 15,989 2023 Id 4 vehicles under recall 23V213 because water can enter the door handle circuit board assembly. The door can open unexpectedly during high lateral forces at speeds below 9 mph, increasing the risk of injury, and the Volkswagen dealer repair will be free once available.
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What's wrong?
The outer door handle on the 2023 Volkswagen Id 4 is more than a pull handle. It contains a printed circuit board that reads the handle signal and sends that command to the door control unit. When it works correctly, the door opens only when the handle is activated by a person.
On affected vehicles, supplier quality issues left the handle assembly vulnerable to water entering the circuit board area. Water intrusion disrupts communication between the handle and the door control unit. The system then receives an open command even though no one touched the handle, and the door can open unexpectedly when the vehicle is under high lateral force at speeds below 9 mph/15 kmh.
Owners can notice a clicking sound like the door locking or unlocking. If that sound appears without someone using the handle, treat it as the warning sign tied to this recall.
Who's affected?
| 2023 Volkswagen Id 4 | body structure |
|---|---|
| Units affected | 15,989 |
| Field incidents | NHTSA has logged 10 field incidents to date. |
Not every 2023 Volkswagen Id 4 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A door that opens unexpectedly while the vehicle is moving increases the risk of injury. A clicking noise like a door lock cycling is the reported warning sign, so treat that sound as a reason to call a Volkswagen dealer and schedule inspection. Repair will be free at any franchised Volkswagen dealer once available.
What should I do?
- Check your VIN to confirm your 2023 Volkswagen Id 4 is included in this recall.
- Wait for Volkswagen's owner letter, mailed May 26, 2023, or contact Volkswagen customer service before scheduling service.
- Ask a franchised Volkswagen dealer whether recall 23V213 or replacement recall 24V-651 applies to your VIN.
- Schedule the door-handle inspection, handle replacement if needed, and software update that address water intrusion in the handle circuit board and unexpected door opening.
- Bring the recall notice if you have it, and reference recall number 23V213 when you call.
What happens at the repair
At the dealer, a Volkswagen technician will inspect each door handle, replace any door handle that fails inspection, and perform a software update to the door handle parameters. Because Volkswagen lists this remedy as under development and says campaign 23V213 was replaced by recall 24V-651, have the dealer confirm the active recall before scheduling the final repair. The dealer repair will be free once available. Volkswagen states that it will not offer reimbursement for this campaign.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| March 29, 2023 | NHTSA published the recall |
|---|---|
| April 3, 2023 | Dealer notification began |
| April 3, 2023 | Dealer notification ended |
| May 23, 2023 | Owner notification mailed |
| May 26, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V213?
Recall 23V213 covers 15,989 2023 Volkswagen Id 4 vehicles with exterior door handles that allow water into the circuit board assembly. Under high lateral forces at speeds below 9 mph/15 kmh, a door can open unexpectedly. Volkswagen dealers inspect each door handle, replace affected handles, and perform a software update for free.
What should I do if my 2023 Volkswagen Id 4 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V213. If it is, contact a franchised Volkswagen dealer and reference recall 23V213. Ask the dealer to confirm the current repair path, because Volkswagen states this recall was replaced by recall number 24V-651.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost. Volkswagen dealers inspect each door handle, replace affected handles, and perform the door-handle software update free of charge.
What is the safety risk in recall 23V213?
The safety risk is injury from a door opening while the vehicle is moving. Volkswagen reported that water intrusion into the door-handle circuit board assembly can cause an unexpected door opening when the vehicle is under high lateral forces at speeds below 9 mph/15 kmh.
When did Volkswagen notify owners about recall 23V213?
Volkswagen mailed owner letters on May 26, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific Id 4 is included, then call a franchised Volkswagen dealer with recall number 23V213.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V213000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 23V213 |
| NHTSA recall # (full) | 23V213000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →