Recall 23V200 covers 6 2021 Mercedes-Benz S 580 vehicles with faulty bulkhead sealing that lets water damage safety electronics. Free repair at a Mercedes-Benz dealer.
Mercedes-Benz is recalling 6 2021 S 580 sedans because an improperly sealed bulkhead can let water drain into the passenger foot wells. That water intrusion can corrode or short electrical components and disable safety features, including seat belt tightening, seat adjustments, and PreSafe; Mercedes-Benz dealers will complete the recall repair free of charge.
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What's wrong?
The primary bulkhead on 2021 Mercedes-Benz S 580 vehicles is the wall separating the engine compartment from the passenger compartment. It includes sealing and water-drain pieces that keep rain and wash water moving away from the cabin instead of into the front footwells. Those seals protect electrical connectors and components near the front wall from moisture.
In affected vehicles, the water drain and bulkhead sealing do not meet water-intrusion specifications. Under high water exposure, water can pass through that area and collect in the passenger footwells. Moisture around electrical components can lead to corrosion or short circuits, which can disable safety functions such as seat belt tightening and seat adjustment in the PreSafe system.
Owners can notice damp front carpets, fogged windows, or a warning message in the instrument cluster. Those signs mean water has reached inside the cabin, so ask a Mercedes-Benz dealer to inspect the sealing and recall repair parts.
Who's affected?
The scope separates the Mercedes-Benz and Mercedes-Maybach versions, with the same water drain part tied to the body structure and electrical system.
| 2021 Mercedes-Benz S 580 | body or structural component |
|---|---|
| 2021 Mercedes-Benz S 580 | electrical system |
| 2021 Mercedes-Maybach S 580 | body or structural component |
| 2021 Mercedes-Maybach S 580 | electrical system |
| Units affected | 6 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
Disabled safety features, including seat belt tightening and seat adjustments, increase the risk of injury in a crash. Damp front footwell carpets, fogged windows, or an instrument cluster warning message are signs to take seriously. Schedule the recall repair soon and ask the dealer what to do if those signs appear. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2021 Mercedes-Benz S 580 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free bulkhead front wall sealing repair that stops water intrusion from reaching electrical components and disabling safety features.
- Bring the owner notice if Mercedes-Benz mailed one. If not, reference recall number 23V200 when you call.
- Keep the foot wells dry before the appointment and call the dealer if you notice water intrusion or electrical warnings.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions about this recall.
What happens at the repair
At the dealer, a Mercedes-Benz technician repairs the bulkhead front wall sealing between the engine compartment and the passenger compartment so water is directed away from the foot wells. The recall repair is free, including parts and labor. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| March 24, 2023 | NHTSA published the recall |
|---|---|
| March 31, 2023 | Dealer notification began |
| March 31, 2023 | Dealer notification ended |
| May 12, 2023 | Owner notification mailed |
| May 12, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 12, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V200?
Recall 23V200 covers 6 2021 Mercedes-Benz and Mercedes-Maybach S 580 vehicles with bulkhead front wall sealing that was not installed correctly. Water can enter the foot wells, corrode electrical components, and disable PreSafe functions such as seat belt tightening and seat adjustments.
What should I do if my 2021 Mercedes-Benz S 580 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V200. If it is, contact a franchised Mercedes-Benz dealer and schedule the bulkhead front wall sealing repair. Reference recall number 23V200 or MBUSA recall number 2023040009 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will repair the bulkhead front wall sealing free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The risk is disabled safety equipment during a crash. Water intrusion into the foot wells can corrode or short-circuit electrical components, disabling PreSafe functions including seat belt tightening and seat adjustments. NHTSA campaign 23V200 says those disabled features increase injury risk in a crash.
What if I bought my Mercedes-Benz S 580 used?
The free recall repair still applies. A recall follows the vehicle, not the first owner. Check your VIN to confirm inclusion, then call a franchised Mercedes-Benz dealer with recall number 23V200. Mercedes-Benz customer service is available at 1-800-367-6372.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V200000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 23V200 |
| NHTSA recall # (full) | 23V200000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →