Recall 23V180 affects 167,085 2021-2023 Hyundai Palisade vehicles for windshield wiper failure from snow or ice buildup. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 167,085 2021-2023 Palisade SUVs because snow or ice buildup on the windshield can make the windshield wiper motor operate intermittently or fail. Wiper failure can reduce visibility and increase crash risk, and Hyundai dealers will install the repair free of charge.
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What's wrong?
The driver side windshield wiper arm on the 2021-2023 Hyundai Palisade holds the wiper blade against the glass and sweeps water, snow, and road spray away from the driver's view. It moves from the base of the windshield, near the cowl, which is the panel area below the glass. The wiper motor supplies the motion, and the arm has to leave enough clearance as snow builds up.
On affected Palisades, snow or ice can pack between the driver side wiper arm and the cowl. That buildup creates enough load to activate the circuit breaker inside the wiper motor, which is a protective switch that cuts power when the motor is overloaded. When that happens, the wipers operate intermittently or stop until the breaker resets, the obstruction is cleared, or both.
There is no warning sign before failure. The first sign is the wipers slowing, stopping, or working only off and on during snow or ice buildup.
Who's affected?
Covers the 2021, 2022, and 2023 model years, all tied to the driver-side windshield wiper arm.
| 2023 Hyundai Palisade | wiper system |
|---|---|
| 2022 Hyundai Palisade | wiper system |
| 2021 Hyundai Palisade | wiper system |
| Units affected | 167,085 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Windshield wiper failure reduces visibility and increases the risk of a crash when the driver-side wiper arm stops clearing the glass. There is no warning sign before failure. Avoid wet-weather driving until the repair is complete, and schedule service soon. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Hyundai Palisade is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free driver-side windshield wiper arm replacement that fixes the wiper failure risk.
- Reference recall number 23V180 when you call, and bring the owner letter if you have it.
- Avoid driving in snow or ice buildup until the repair is complete if the wipers skip, stop, or work intermittently.
What happens at the repair
At the dealer, a Hyundai technician replaces the driver-side windshield wiper arm so the wiper system is not left depending on the recalled arm when snow or ice builds up. The replacement part and labor are free under recall 23V180. Hyundai provides reimbursement for out-of-pocket expenses paid to obtain a remedy for this recall condition under its standard reimbursement plan. Bring repair invoices, receipts, and related wiper service paperwork to the Hyundai service desk, or contact Hyundai customer service before the appointment to confirm what documentation they need.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 17, 2023 | NHTSA published the recall |
|---|---|
| May 15, 2023 | Owner notification mailed |
| May 16, 2023 | Dealer notification began |
| May 16, 2023 | Dealer notification ended |
| May 16, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V180?
Recall 23V180 covers 167,085 2021-2023 Hyundai Palisade SUVs with a windshield wiper defect tied to snow or ice buildup. The wipers can operate intermittently or fail, reducing visibility and increasing crash risk. Hyundai dealers will replace the driver-side windshield wiper arm for free.
What should I do if my 2021-2023 Hyundai Palisade is on this recall?
Check your VIN to confirm your specific Palisade is included in recall 23V180. If it is, contact a franchised Hyundai dealer to schedule the driver-side windshield wiper arm replacement. Reference Hyundai recall number 243 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hyundai will replace the driver-side windshield wiper arm free of charge at any franchised Hyundai dealer.
What is the safety risk?
The safety risk is reduced visibility if the windshield wipers operate intermittently or stop working. Hyundai states the failure is tied to snow or ice buildup on the windshield. Loss of wiper function can increase crash risk, so confirm your VIN and schedule the free repair if included.
When were owners notified about recall 23V180?
Hyundai mailed owner notification letters on May 15, 2023. If you bought the Palisade used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then contact a franchised Hyundai dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V180000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 23V180 |
| NHTSA recall # (full) | 23V180000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →