Recall 23V138 covers 151 2021-2023 Newmar Bay Star, Bay Star Sport, and Canyon Star motorhomes for entry-door-latch failure. Free repair at franchised Newmar dealers.
Newmar is recalling 151 2021-2023 Bay Star, Bay Star Sport, and Canyon Star motorhomes under recall 23V138 because the entry door latch can fail and block entry or exit. A blocked door in an emergency increases the risk of injury, and Newmar dealers will complete the recall repair free of charge.
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What's wrong?
The entry door latch on 2021-2023 Newmar Canyon Star, Bay Star, and Bay Star Sport motorhomes is the mechanism that keeps the entrance door closed and releases it when someone uses the handle. The affected latch is the Global LK702 installed in certain Lippert entrance doors. Its normal job is simple: hold the door shut while the motorhome is in use, then release cleanly from the inside or outside.
On affected motorhomes, a faulty part inside the latch can stop the latch from working. When that happens, the entrance door does not release as intended. The door can become unusable, which means someone inside the motorhome can be unable to exit through that door during an emergency.
There is no warning sign before failure. The latch can appear normal until it does not release, so the concern is the door function itself, not a noise, light, or gradual change you can watch for.
Who's affected?
Canyon Star, Bay Star, and Bay Star Sport are grouped under the same entry door latch component.
| 2023 Newmar Canyon Star | Latch |
|---|---|
| 2021 Newmar Bay Star | Latch |
| 2022 Newmar Bay Star | Latch |
| 2023 Newmar Bay Star Sport | Latch |
| 2023 Newmar Bay Star | Latch |
| Units affected | 151 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A door latch that stops working can prevent occupants from entering or exiting the vehicle during an emergency, increasing the risk of injury. If a door latch does not operate normally, contact the dealer promptly and avoid relying on that door for emergency access. Repair is free at any franchised Newmar dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Newmar Canyon Star, Bay Star, or Bay Star Sport motorhome is included in this recall.
- Contact a franchised Newmar dealer to schedule the free entry-door-latch inspection and replacement, if needed, that fixes the latch failure that can block entry or exit.
- Bring the recall notice if Newmar mailed one. If not, reference recall number 23V138 when you call.
- Confirm the entry door opens from inside and outside before each trip until the repair is complete.
- Call Newmar customer service at 1-800-731-8300 with questions about the repair.
What happens at the repair
At the dealer, a Newmar technician inspects the entry door latch and replaces the latch system when the inspection shows it is faulty. The recall repair is free, with parts and labor covered at no cost to the owner. If you paid for the latch repair before the owner letter, contact Newmar Service Department at 1-800-731-8300 to request reimbursement information for documented repair costs.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 2, 2023 | NHTSA published the recall |
|---|---|
| April 28, 2023 | Owner notification mailed |
| May 1, 2023 | Dealer notification began |
| May 1, 2023 | Dealer notification ended |
| May 1, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 1, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V138?
Recall 23V138 covers 151 2021-2023 Newmar Bay Star, Bay Star Sport, and Canyon Star motorhomes with an entry door latch that can fail and block entry or exit. Newmar dealers will inspect the latch and replace it if needed, free of charge.
What should I do if my 2021-2023 Newmar Bay Star, Bay Star Sport, or Canyon Star is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V138. If it is, contact a franchised Newmar dealer to schedule the door latch inspection and repair. Reference Newmar recall number 597R when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Newmar will inspect and replace the affected entry door latch as necessary free of charge at a franchised Newmar dealer.
What is the safety risk?
The safety risk is being unable to enter or exit the motorhome during an emergency. That increases the risk of injury. If your VIN is included, arrange the free latch inspection and repair with a Newmar dealer.
When were owners notified about recall 23V138?
Newmar mailed owner notification letters on April 28, 2023. If you bought the motorhome used or never received a letter, check your VIN and call Newmar customer service at 1-800-731-8300 with recall number 597R.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V138000 |
|---|---|
| Newmar customer service | 1-800-731-8300 |
| NHTSA recall # | 23V138 |
| NHTSA recall # (full) | 23V138000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →