Recall 23V127 covers 259 2021-2022 Xos SV05 step vans with incorrect front axle rating labels. Xos mails replacement labels free.
Xos is recalling 259 2021-2022 SV05 Stepvan vehicles because the tire and loading information label lists the wrong front gross axle weight rating. That error can lead to unintentional overloading, which increases crash risk, and Xos dealers will correct the label free of charge.
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What's wrong?
The tire and loading label on 2021-2022 Xos SV05 stepvans tells an owner and service crew how much weight the vehicle is rated to carry on each axle. The front gross axle weight rating is the maximum load allowed on the front axle, including the weight of the vehicle, cargo, occupants, and equipment pressing on the front tires.
On these SV05 stepvans, the label listed the front axle rating as 10,000 lbs. The front tires were rated at 4,940 lbs. each, so the printed axle rating did not match the tires installed on the vehicle. Xos traced the mismatch to an engineering oversight that put the wrong front axle rating on the compliance label.
The label itself does not break while driving. The problem is that a driver or fleet operator can rely on the wrong number and overload the front tires. There is no warning sign before failure.
Who's affected?
Covers the 2021 and 2022 SV05 with the same certification label issue.
| 2021 Xos SV05 | vehicle label (placard or certification) |
|---|---|
| 2022 Xos SV05 | vehicle label (placard or certification) |
| Units affected | 259 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2021-2022 Xos SV05 van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An overloaded SV05 raises crash risk because the vehicle is carrying more weight than its label allows. Until the corrected label is installed, leave extra margin when loading cargo and arrange the recall remedy if your VIN is included. Repair is free at any franchised Xos dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Xos SV05 is included in this recall.
- Contact Xos customer service at 1-818-316-1890 to get the free replacement tire and loading information label.
- Apply the replacement label before loading the vehicle so the front gross axle weight rating matches the corrected information.
- Reference recall number 23V127 and Xos recall REC 001-23 when you call.
What happens at the repair
Xos handles this recall by mailing replacement tire and loading information labels to owners at no charge. The corrected label replaces the inaccurate front gross axle weight rating information, so the vehicle carries the proper loading information. Parts and mailing are covered under the recall. If you already paid to correct this labeling issue before the recall notice, Xos has a general reimbursement plan on file for documented owner paid expenses. Contact Xos customer service and ask what paperwork they need under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 24, 2023 | NHTSA published the recall |
|---|---|
| March 21, 2023 | Dealer notification began |
| March 21, 2023 | Dealer notification ended |
| March 21, 2023 | Interim owner notification (was planned for this date) |
| April 6, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V127?
Recall 23V127 covers 259 2021-2022 Xos SV05 Stepvan vehicles with an incorrect front gross axle weight rating on the tire and loading information label. That wrong label can lead to overloading, which increases crash risk. Xos will provide replacement labels for free.
What should I do if my 2021-2022 Xos SV05 is on this recall?
Check your VIN to confirm your specific Stepvan is included in recall 23V127. If it is, make sure the replacement tire and loading information label is installed. Xos mailed owner letters on April 6, 2023, and customer service is available at 1-818-316-1890.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. For recall 23V127, Xos will provide the replacement tire and loading information label free of charge.
What is the safety risk?
The safety risk is vehicle overloading. In recall 23V127, the front gross axle weight rating printed on the label is incorrect, and relying on that label can allow too much weight on the vehicle. An overloaded vehicle can increase crash risk.
What if I bought my Xos SV05 used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the first owner. If you bought the SV05 used and never received the April 6, 2023 owner letter, check your VIN and reference recall 23V127 when contacting Xos customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V127000 |
|---|---|
| Xos customer service | 1-818-316-1890 |
| NHTSA recall # | 23V127 |
| NHTSA recall # (full) | 23V127000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →