Recall 23V108 affects 17 2023 INFINITI QX60 vehicles for a second-row seat that can fail to lock. Repair is free at any franchised INFINITI dealer.
INFINITI is recalling 17 of its 2023 QX60 SUVs because the second-row adjustable seat can travel past its rear stopper, become difficult to move, get stuck, or fail to lock in position. A stuck or unlocked seat can fail to restrain an occupant during a crash, and INFINITI dealers will repair it free of charge.
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What's wrong?
The second-row adjustable seat in the 2023 INFINITI QX60 rides on metal tracks that let the seat slide forward and rearward. A rear stopper is supposed to limit that travel so the seat stays within its intended range and can lock into the correct position after adjustment.
On recalled QX60 vehicles, an incorrect forming tool was used to make a limited number of second-row seat tracks. That tool set the rear stopper distance incorrectly. As a result, the seat can travel past the intended rear stopping point, where it is harder to move and does not lock the way it was designed to lock.
Owners can notice the second-row seat becoming hard to move forward, getting stuck in the rearmost position, or failing to lock correctly after adjustment. Those are the warning signs to take seriously because the seat is no longer staying within its intended track position.
Who's affected?
| 2023 INFINITI QX60 | seat assembly |
|---|---|
| Units affected | 17 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 INFINITI QX60 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A second-row seat that sticks or fails to lock can leave the occupant improperly restrained in a crash, increasing injury risk. If the seat is hard to slide, stuck in the rear position, or will not lock, schedule the recall repair and avoid using that seating position until it is fixed. Repair is free at any franchised INFINITI dealer.
What should I do?
- Check your VIN to confirm your 2023 INFINITI QX60 is included in this recall.
- Contact a franchised INFINITI dealer to schedule the free second-row seat replacement that fixes the seat travel and locking defect.
- Bring the recall notice if you received one, and reference recall number 23V108 when you call.
- Keep passengers out of the second-row seat until the dealer confirms the seat locks correctly or the replacement is complete.
What happens at the repair
At the dealer, an INFINITI technician removes the affected second-row seat and installs a replacement seat. The recall repair is free, with parts and labor covered by INFINITI. Nissan is not offering reimbursement for this campaign, and its owner notice does not include a reimbursement statement because the subject vehicles are no longer under warranty. If you already paid for a related seat repair, ask the INFINITI service desk to explain how that prior repair is handled.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| February 21, 2023 | NHTSA published the recall |
|---|---|
| February 22, 2023 | Dealer notification began |
| February 22, 2023 | Dealer notification ended |
| March 24, 2023 | Owner notification mailed |
| April 14, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 14, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V108?
Recall 23V108 covers 17 2023 INFINITI QX60 vehicles with a second-row adjustable seat that can move past its rear stopper, become stuck, or fail to lock in position. INFINITI dealers will remove and replace the affected second-row seat for free.
What should I do if my 2023 INFINITI QX60 is on this recall?
Check your VIN to confirm your specific QX60 is included in recall 23V108. If it is, contact a franchised INFINITI dealer to schedule the second-row seat replacement. Reference recall number 23V108 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and INFINITI dealers will remove and replace the affected second-row seat free of charge.
What is the safety risk?
The risk is occupant restraint during a crash. In recall 23V108, a second-row seat that is stuck or fails to lock in the correct position can fail to properly restrain the occupant, increasing injury risk. The dealer repair replaces the affected seat for free.
When were owners notified about this INFINITI QX60 recall?
INFINITI expected to mail owner notification letters on April 14, 2023. Because that date has passed, check your VIN if you bought the vehicle used, moved, or never received a letter. A franchised INFINITI dealer can confirm the free seat replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V108000 |
|---|---|
| INFINITI customer service | 1-800-867-7669 |
| NHTSA recall # | 23V108 |
| NHTSA recall # (full) | 23V108000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →