Recall 23V104 affects 243 2021-2022 Tiffin Cahaba recreational vehicles for wrong-size or misplaced Sumo Springs. Repair is free at any franchised Tiffin dealer.
Tiffin is recalling 243 2021-2022 Cahaba recreational vehicles because the rear Sumo Springs are the wrong size or the front Sumo Springs are installed in the wrong location. The rear springs can buckle from over-compression, and the front springs can damage the front axle, increasing crash risk; the Tiffin dealer repair is free.
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What's wrong?
The Sumo Spring on a 2021-2022 Tiffin Cahaba is an auxiliary suspension spring. It sits near the factory suspension and helps manage body weight, ride height, and suspension movement when the motorhome is loaded. The part needs the right size and the right mounting location so it has room to compress without bending out of position.
On affected Cahaba motorhomes, the rear Sumo Springs were sized from a raw Mercedes-Benz chassis before the motorhome body was added. After the house portion was built, the extra weight over-compressed the rear spring and led to buckling or displacement. The front Sumo Springs were also installed in the wrong location, which means they do not sit where the supplier's installation instructions require.
There is no warning sign before failure. Without a warning sign, an inspection is the way to confirm whether a spring has shifted, buckled, or been installed in the wrong location.
Who's affected?
Covers the 2021 and 2022 Cahaba under both recreational vehicle/trailer equipment and suspension because the same front Sumo Spring is involved.
| 2021 Tiffin Cahaba | Recreational vehicle/trailer |
|---|---|
| 2021 Tiffin Cahaba | suspension component |
| 2022 Tiffin Cahaba | Recreational vehicle/trailer |
| 2022 Tiffin Cahaba | suspension component |
| Units affected | 243 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
In recall 23V104, over-compressed rear springs can buckle, and incorrectly installed front springs can damage the front axle. Either problem increases crash risk. There is no warning sign before failure, so schedule the inspection and repair soon. Repair is free at any franchised Tiffin dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Tiffin Cahaba is included in this recall.
- Contact a franchised Tiffin dealer to schedule the free Sumo Springs inspection and repair that corrects the rear spring size and front spring location.
- Bring the recall notice if Tiffin mailed one. If not, reference recall number 23V104 when you call.
- Drive cautiously until the repair is complete; the spring defect can increase crash risk.
- Call Tiffin customer service at 1-256-356-8661 with questions and reference Tiffin recall TIF-128.
What happens at the repair
At the dealer, a Tiffin technician inspects the rear Sumo Springs and replaces them if the wrong size is installed. The technician also checks the front Sumo Springs and relocates them if they were installed in the wrong position. The recall repair is free, including parts and labor. Tiffin's general reimbursement plan covers documented out-of-pocket repairs tied to this condition. Bring receipts or repair paperwork to the service desk and ask how to submit them under the plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 20, 2023 | NHTSA published the recall |
|---|---|
| April 21, 2023 | Dealer notification began |
| April 21, 2023 | Dealer notification ended |
| April 21, 2023 | Owner notification mailed |
| April 21, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 21, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V104?
Recall 23V104 covers 243 2021-2022 Tiffin Cahaba recreational vehicles with rear Sumo Springs that can be the wrong size and front Sumo Springs installed in the wrong location. The spring issue can damage suspension components and increase crash risk. Tiffin dealers inspect and fix it for free.
What should I do if my 2021-2022 Tiffin Cahaba is on this recall?
Check your VIN to confirm your specific RV is included in recall 23V104. If it is, contact a franchised Tiffin dealer to schedule the Sumo Springs inspection and repair. Reference recall number 23V104 or TIF-128 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Tiffin's remedy says dealers will inspect and replace the rear Sumo Springs and relocate the front springs, as necessary, free of charge.
What is the safety risk?
The safety risk is spring buckling or front axle damage that can increase crash risk. The rear Sumo Springs can buckle from over-compression, and front Sumo Springs installed in the wrong location can damage the front axle. If your VIN is included, schedule the free dealer repair.
When did Tiffin notify owners?
Tiffin mailed owner notification letters on April 21, 2023. If you bought the Cahaba used or never received a letter, check your VIN to confirm whether your specific RV is included, then contact a franchised Tiffin dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V104000 |
|---|---|
| Tiffin customer service | 1-256-356-8661 |
| NHTSA recall # | 23V104 |
| NHTSA recall # (full) | 23V104000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →