Recall 23V101 affects 350 2022 Mercedes-Benz Sprinter vans for swivel-seat wiring that can disable side airbags. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 350 2022 Sprinter 2500, Sprinter 3500, Sprinter 1500, and Sprinter 4500 vans equipped with electrically adjustable front swivel seats because the seat wiring harnesses can be damaged after incorrect installation. If the side air bags do not deploy as intended in a crash, injury risk increases, and Mercedes-Benz dealers will inspect and repair the wiring free of charge.
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What's wrong?
The wiring harness in these 2022 Mercedes-Benz Sprinter vans is the bundle of electrical wires routed through the front swivel-seat frame. It carries power and signals for the electrically adjustable seat, and it also supports the restraint system circuits tied to the front side airbags. The harness has to stay clear of moving seat parts as the seat turns and adjusts.
On affected Sprinters, the harness on the rotary seat frame was routed with too little length near the seat adjustment motor. When the front swivel seat is adjusted, the motor can contact the harness retaining clip and damage the wiring over time. Damaged wiring can interfere with the side airbag circuit, so the front side airbags do not deploy as intended in a crash.
There is no warning sign before the wiring damage happens. Once the issue is present, the driver can see the SRS warning lamp illuminated in the instrument cluster.
Who's affected?
The scope spans Sprinter 2500, Sprinter 3500, Sprinter 1500, and Sprinter 4500 vans, with the main line kit listed under both wiring and side air bag components.
| 2022 Mercedes-Benz Sprinter 2500 | wiring |
|---|---|
| 2022 Mercedes-Benz Sprinter 2500 | side air bag |
| 2022 Mercedes-Benz Sprinter 3500 | wiring |
| 2022 Mercedes-Benz Sprinter 3500 | side air bag |
| 2022 Mercedes-Benz Sprinter 1500 | wiring |
| 2022 Mercedes-Benz Sprinter 1500 | side air bag |
| 2022 Mercedes-Benz Sprinter 4500 | wiring |
| 2022 Mercedes-Benz Sprinter 4500 | side air bag |
| Units affected | 350 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and Sprinter model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
When the air bag wiring harness is loose, the air bag can fail to deploy as intended, increasing injury risk in a crash. There is no advance warning before the failure; an illuminated SRS indicator lamp means the issue is active. Schedule the inspection soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2022 Mercedes-Benz Sprinter 2500, Sprinter 3500, Sprinter 1500, or Sprinter 4500 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free inspection and wiring-harness reattachment that helps the front side air bags deploy as intended.
- Bring the recall notice if you have it. If not, reference recall number 23V101 when you call.
- Use extra caution until the repair is complete; the front side air bags in affected vans can fail to deploy as intended.
- Call Mercedes-Benz customer service at 1-877-762-8267 with questions before your dealer visit.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the electrically adjustable front swivel-seat wiring harness installation and reattaches any harness that is not secured correctly. The inspection and repair are free under the recall. If you already paid to have this recall condition corrected, Mercedes-Benz's reimbursement process covers eligible documented costs, including parts, labor, fees, and taxes, up to the amount the repair would have cost at an authorized Sprinter dealer. Bring invoices and proof of payment to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 17, 2023 | NHTSA published the recall |
|---|---|
| March 17, 2023 | Owner notification mailed |
| April 7, 2023 | Dealer notification began |
| April 7, 2023 | Dealer notification ended |
| April 14, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 14, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V101?
Recall 23V101 covers 350 2022 Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 3500, and Sprinter 4500 vehicles with electrically adjustable front swivel-seats. The seat wiring harnesses can become damaged, which can keep the front side air bags from deploying as intended in a crash.
What should I do if my 2022 Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 3500, or Sprinter 4500 is on this recall?
Check your VIN to confirm your specific Sprinter is included in recall 23V101. If it is, contact a franchised Mercedes-Benz dealer to schedule the wiring-harness inspection and repair. Reference recall number 23V101 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Benz dealers will inspect and reattach the front swivel-seat wiring harnesses, as needed, free of charge.
What is the safety risk in recall 23V101?
The safety risk is that a damaged swivel-seat wiring harness can stop the front side air bags from deploying as intended. In a crash, an air bag that does not deploy as intended increases the risk of injury. The dealer repair addresses the harness routing and attachment.
When were owners notified about recall 23V101?
Mercedes-Benz mailed owner notification letters on March 17, 2023. If you bought the Sprinter used or never received a letter, check your VIN to confirm whether your van is included, then call a franchised Mercedes-Benz dealer with recall number 23V101.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V101000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 23V101 |
| NHTSA recall # (full) | 23V101000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →