Recall 23V086 affects 12,100 2009-2015 Audi Q7 SUVs for an incorrect rear axle weight label. Repair is free at any franchised Audi dealer.
Audi is recalling 12,100 2009-2015 Q7 SUVs because the certification label lists the wrong Gross Axle Weight Rating, which can lead an owner or shop to overload the vehicle. An overloaded Q7 can raise the risk of a crash, and Audi dealers will install a corrected label free of charge.
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What's wrong?
The safety certification label on a 2009-2015 Audi Q7 is the sticker that lists key loading limits for the SUV. One of those limits is the rear Gross Axle Weight Rating, or GAWR, which tells an owner, dealer, or tire shop the maximum weight the rear axle is certified to carry. That number helps guide tire pressure and loading decisions.
On affected Q7 SUVs, the rear GAWR printed on the label is too high because Audi miscalculated the value when creating labels for vehicles equipped with certain factory wheels. The vehicle itself is not missing a mechanical part. The problem is that the label gives an owner a higher rear-axle loading limit than Audi certified for that configuration.
There is no warning sign before failure. The label does not make noise, trigger a dashboard light, or change how the Q7 feels from the driver's seat, so the issue is found by checking whether the safety certification label needs the corrected overlay label.
Who's affected?
Applies across the 2009-2015 model years, with the same safety certification label tied to label and tire information.
| 2013 Audi Q7 | vehicle label (placard or certification) |
|---|---|
| 2013 Audi Q7 | tire |
| 2011 Audi Q7 | vehicle label (placard or certification) |
| 2011 Audi Q7 | tire |
| 2009 Audi Q7 | vehicle label (placard or certification) |
| 2009 Audi Q7 | tire |
| 2015 Audi Q7 | vehicle label (placard or certification) |
| 2015 Audi Q7 | tire |
| 2012 Audi Q7 | vehicle label (placard or certification) |
| 2012 Audi Q7 | tire |
| 2014 Audi Q7 | vehicle label (placard or certification) |
| 2014 Audi Q7 | tire |
| 2010 Audi Q7 | vehicle label (placard or certification) |
| 2010 Audi Q7 | tire |
| Units affected | 12,100 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2009-2015 Audi Q7 SUV is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the rear axle weight rating is wrong on the certification label, the Q7 can be loaded beyond its safe limit. An overloaded vehicle increases the risk of a crash. Check loading carefully until the label is corrected. Repair is free at any franchised Audi dealer.
What should I do?
- Check your VIN to confirm your 2009-2015 Audi Q7 is included in this recall.
- Contact a franchised Audi dealer to schedule the free safety-certification-label overlay so the rear GAWR shows the correct rating.
- Bring the recall notice if Audi mailed one. If not, reference recall number 23V086 when you call.
- Avoid loading the vehicle based on the old rear GAWR label until the corrected overlay label is installed.
What happens at the repair
At the dealer, an Audi technician installs an overlay label with the correct rear GAWR on top of the existing safety certification label. The recall repair is free, and parts and labor are covered. This label update gives the vehicle the correct rear axle weight rating information at the door label area, which is the repair Audi identified for recall 23V086. Audi is not offering reimbursement for this campaign, so there is no separate repayment process for prior label-related work.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| February 15, 2023 | NHTSA published the recall |
|---|---|
| April 13, 2023 | Owner notification mailed |
| April 14, 2023 | Dealer notification began |
| April 14, 2023 | Dealer notification ended |
| April 14, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V086?
Recall 23V086 covers 12,100 2009-2015 Audi Q7 vehicles with an incorrect rear Gross Axle Weight Rating on the certification label. The wrong label can lead to overloading, which can increase crash risk. Audi dealers will install a corrected overlay label for free.
What should I do if my 2009-2015 Audi Q7 is on this recall?
Check your VIN to confirm your specific Q7 is included in recall 23V086. If it is, contact a franchised Audi dealer to schedule the corrected certification-label overlay. Reference recall number 23V086 and Audi recall number 50G5 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Audi will install the corrected rear GAWR overlay label free of charge at any franchised Audi dealer.
What is the safety risk for this Audi Q7 recall?
The safety risk is vehicle overloading. In recall 23V086, the incorrect rear GAWR on the certification label can cause an owner or service shop to load the Q7 beyond its proper rear axle rating, increasing crash risk. The dealer repair replaces that information with the correct label.
When were owners notified about recall 23V086?
Audi mailed owner notification letters on April 24, 2023. If you bought the Q7 used or never received a letter, the recall still follows the vehicle. Check your VIN, then call an Audi dealer or Audi customer service at 1-800-253-2834.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V086000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 23V086 |
| NHTSA recall # (full) | 23V086000 |
Source documents
-
Download Quarterly Report (PDF)
-
Download Owner Notification Letter (PDF)
-
Download Recall Investigation Document (PDF) (PDF)
-
Download Owner Notice (PDF)
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Download Recall Acknowledgement (PDF)
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Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →