Recall 23V081 covers 2,845 2019-2023 Jayco and Entegra motorhomes for a parking pawl defect. Software update is free at any franchised Jayco dealer.
Jayco is recalling 2,845 2019-2023 Terrain, Launch, Qwest, Melbourne, Melbourne Prestige, and Launch Le motorhomes because the parking pawl guide bushing can fatigue and prevent the parking pawl from engaging. A vehicle rollaway increases the risk of a crash, and Jayco dealers will complete the recall repair free of charge.
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What's wrong?
The parking pawl is the mechanical latch inside the automatic transmission that helps hold the motorhome in place when Park is selected. The transmission control module uses programmed settings to request that park lock function, so the pawl can engage and keep the driveline from turning after the driver parks.
On affected 2019-2023 Jayco Terrain, Launch, Qwest, Melbourne, Melbourne Prestige, and Launch Le motorhomes, certain parking habits and the programmed speed threshold place extra wear on the guide bushing for the park pawl. As that bushing fatigues, the pawl does not always engage when Park is selected. If the park lock does not hold, the motorhome can roll away after it is parked.
There is no warning sign before failure. The driver does not receive a warning because of how the park pawl and guide bushing fail, so a normal-looking shift into Park does not confirm that the park lock has engaged.
Who's affected?
Spans 6 Jayco and Entegra motorhome lines across the 2019-2023 model years, all tied to the automatic transmission park pawl.
| 2022 Jayco Terrain | automatic transmission |
|---|---|
| 2023 Entegra Launch | automatic transmission |
| 2022 Entegra Launch | automatic transmission |
| 2021 Entegra Launch | automatic transmission |
| 2020 Entegra Qwest | automatic transmission |
| 2019 Entegra Qwest | automatic transmission |
| 2021 Jayco Melbourne | automatic transmission |
| 2022 Jayco Melbourne | automatic transmission |
| 2019 Jayco Melbourne | automatic transmission |
| 2020 Jayco Melbourne Prestige | automatic transmission |
| 2019 Jayco Melbourne Prestige | automatic transmission |
| 2023 Jayco Terrain | automatic transmission |
| 2019 Entegra Launch Le | automatic transmission |
| 2022 Entegra Launch Le | automatic transmission |
| 2019 Jayco Terrain | automatic transmission |
| 2020 Entegra Launch | automatic transmission |
| 2019 Entegra Launch | automatic transmission |
| 2023 Jayco Melbourne Prestige | automatic transmission |
| 2023 Entegra Qwest | automatic transmission |
| 2023 Jayco Melbourne | automatic transmission |
| 2020 Jayco Melbourne | automatic transmission |
| 2022 Jayco Melbourne Prestige | automatic transmission |
| 2021 Jayco Melbourne Prestige | automatic transmission |
| 2020 Jayco Terrain | automatic transmission |
| 2021 Jayco Terrain | automatic transmission |
| 2022 Entegra Qwest | automatic transmission |
| 2023 Entegra Launch Le | automatic transmission |
| 2020 Entegra Launch Le | automatic transmission |
| 2021 Entegra Launch Le | automatic transmission |
| 2021 Entegra Qwest | automatic transmission |
| Units affected | 2,845 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
A vehicle rollaway can lead to a crash, especially when the vehicle is parked near people, traffic, or a slope. There is no warning sign before the failure, so set the parking brake every time, avoid leaving the vehicle unsecured, and schedule the recall repair soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2019-2023 Jayco Terrain, Launch, Qwest, Melbourne, Melbourne Prestige, or Launch Le motorhome is included in this recall.
- Contact a franchised Jayco dealer to schedule the free control-unit software updates that address the parking pawl rollaway risk.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 23V081 when you call.
- Set the parking brake every time you park until the software update is complete.
- Call Jayco customer service at 1-800-283-8267 with questions before your dealer visit.
What happens at the repair
At the dealer, a Jayco technician updates the software for the electronic stability, transmission control, direct select module, and electronic ignition switch control units. The recall repair is free, with parts and labor covered. If you already paid to correct this recall condition before receiving the owner letter, the manufacturer's standard reimbursement plan covers documented expenses. Bring repair invoices or payment paperwork to the service desk, or contact Jayco customer service and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 16, 2023 | NHTSA published the recall |
|---|---|
| March 8, 2023 | Owner notification mailed |
| March 22, 2023 | Dealer notification began |
| March 22, 2023 | Dealer notification ended |
| March 22, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V081?
Recall 23V081 covers 2,845 2019-2023 Jayco Terrain, Launch, Qwest, Melbourne, Melbourne Prestige, and Launch Le motorhomes with a parking pawl guide bushing that can fatigue. If the parking pawl does not engage, the vehicle can roll away and increase crash risk.
What should I do if my 2019-2023 Jayco Terrain, Launch, Qwest, Melbourne, Melbourne Prestige, or Launch Le is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V081. If it is, contact a franchised Jayco dealer to schedule the software updates for the electronic stability, transmission control, direct select module, and electronic ignition switch control units. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will update the affected control unit software free of charge, and Jayco lists MB 22V-796 as its internal number for this recall.
What is the safety risk?
The safety risk is vehicle rollaway. The parking pawl is meant to help hold the motorhome when it is parked. If the guide bushing fatigues and the parking pawl does not engage, the vehicle can roll away and increase crash risk.
When were owners notified about recall 23V081?
Jayco mailed owner notification letters on March 8, 2023. If you bought the motorhome used or never received a letter, the VIN still decides whether the free repair applies to your specific vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V081000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 23V081 |
| NHTSA recall # (full) | 23V081000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →