Recall 23V080 affects 8,413 2019-2022 Subaru Crosstrek Hybrid vehicles for 12-Volt charging failure. Repair is free at any franchised Subaru dealer.
Subaru is recalling 8,413 2019-2022 Crosstrek Hybrid vehicles because corrosion can break the harness terminal that carries low-voltage power from the converter to the 12-Volt battery. When the battery stops charging, the vehicle can lose drive power and the crash risk rises; Subaru dealers will complete the recall repair free of charge.
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What's wrong?
The 2019-2022 Subaru Crosstrek Hybrid uses a low-voltage harness terminal to move power from the converter to the 12-Volt battery. That battery supports the vehicle's low-voltage electrical system, so the connection has to stay clean, tight, and protected from road spray.
In affected vehicles from campaign 23V080, the terminal sits in a location and orientation that leaves it exposed to the outside environment. Road salt can reach the connection and cause electrolytic corrosion. As corrosion weakens the terminal, the metal connection can break or lose contact. When that happens, the 12-Volt battery stops recharging.
Subaru says a dashboard warning light will illuminate before the condition becomes clear to the driver. Treat that light as the warning sign and have a Subaru dealer check the 12-Volt battery harness and terminal.
Who's affected?
Covers four model years of Crosstrek Hybrid crossovers using the same 12V battery harness.
| 2019 Subaru Crosstrek Hybrid | battery |
|---|---|
| 2020 Subaru Crosstrek Hybrid | battery |
| 2021 Subaru Crosstrek Hybrid | battery |
| 2022 Subaru Crosstrek Hybrid | battery |
| Units affected | 8,413 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
If the 12-Volt battery cannot recharge, the Crosstrek Hybrid can lose drive power, increasing crash risk. A dashboard warning light will illuminate, so treat that light as a reason to contact a Subaru dealer and schedule the repair soon. Repair is free at any franchised Subaru dealer.
What should I do?
- Check your VIN to confirm your 2019-2022 Subaru Crosstrek Hybrid is included in this recall.
- Contact your nearest franchised Subaru dealer to schedule the free converter-terminal mounting-bracket replacement for the low-voltage harness that charges the 12-Volt battery.
- Ask the dealer to inspect the terminals for corrosion and replace the 12-Volt output harness and terminals if corrosion is found.
- Bring the recall notice if Subaru mailed one. If not, reference recall number 23V080 when you call.
- Avoid unnecessary driving if the 12-Volt battery is not charging or the vehicle loses drive power before the repair.
What happens at the repair
At the dealer, a Subaru technician replaces the converter terminal mounting bracket. If corrosion is found on the terminals, the technician also replaces the 12 volt output harness and terminals. Parts and labor are covered under the recall. Subaru's reimbursement plan covers documented owner paid repairs tied to this issue. If you already paid for a related repair, bring your paperwork to the service desk and ask how Subaru handles reimbursement under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 14, 2023 | NHTSA published the recall |
|---|---|
| February 15, 2023 | Dealer notification began |
| February 15, 2023 | Dealer notification ended |
| April 14, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 14, 2023 | Interim owner notification (was planned for this date) |
| May 12, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V080?
Recall 23V080 covers 8,413 2019-2022 Subaru Crosstrek Hybrid vehicles with a converter harness terminal that can corrode and break. If the 12-Volt battery stops charging, the vehicle can lose drive power and increase crash risk. Subaru dealers will perform the repair for free.
What should I do if my 2019-2022 Subaru Crosstrek Hybrid is on this recall?
Check your VIN to confirm your specific Crosstrek Hybrid is included in recall 23V080. If it is, contact a franchised Subaru dealer to schedule the converter terminal bracket replacement. If corrosion is found, the dealer will also replace the 12-Volt output harness and terminals for free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Subaru's remedy states that repairs will be performed free of charge. A franchised Subaru dealer will replace the converter terminal mounting bracket and any corroded related parts covered by this recall.
What is the safety risk?
The safety risk is loss of drive power. The affected terminal supplies low-voltage power from the converter to the 12-Volt battery. If corrosion breaks that connection and the battery cannot recharge, the vehicle can lose drive power and increase crash risk.
What if I bought my Subaru Crosstrek Hybrid used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Subaru mailed owner letters on May 12, 2023, but used-vehicle owners miss letters when registration records change. Check your VIN, then reference recall 23V080 or Subaru recall WRD-23 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V080000 |
|---|---|
| Subaru customer service | 1-844-373-6614 |
| NHTSA recall # | 23V080 |
| NHTSA recall # (full) | 23V080000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →