Recall 23V075 affects 1,335 2022-2023 Gillig Low Floor buses for incompatible draglink parts. Repair is free at any franchised Gillig dealer.
Gillig is recalling 1,335 2022-2023 Low Floor transit and shuttle buses because incompatible steering system draglink parts were installed during assembly, which can damage the steering system over time. A damaged steering system can lead to loss of vehicle handling and control, increasing crash risk, and Gillig dealers will complete the repair free of charge.
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What's wrong?
The draglink on 2022-2023 Gillig Low Floor buses is a steering rod that connects steering-system linkages so the driver's steering input reaches the front wheels. It has to be the correct part for the bus configuration, and its clamp bolts have to be tightened to the correct specification so the linkage stays aligned and secure.
On affected buses, incompatible draglink parts were installed during assembly, or the clamp bolts were tightened using the wrong specification. That means the steering linkage is working with parts or clamping force it was not designed to use. Over time, that mismatch can damage the steering system and weaken the connection the driver depends on to control direction.
There is no warning sign before failure. If a Gillig service technician inspects the bus, the key check is whether the draglink part number and clamp-bolt torque match the correct specifications for that specific Low Floor configuration.
Who's affected?
VINs have been searchable since March 31, 2023.
| 2022 Gillig Low Floor | steering linkage |
|---|---|
| 2023 Gillig Low Floor | steering linkage |
| Units affected | 1,335 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A damaged steering system can reduce vehicle handling and control, increasing the risk of a crash. If your VIN is included, arrange service soon and avoid operating the vehicle if steering does not feel normal. Repair is free at any franchised Gillig dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Gillig Low Floor bus is included in this recall.
- Contact a franchised Gillig dealer to schedule the free draglink rod inspection and repair that protects steering handling and control.
- Bring the recall notice if Gillig mailed one. If not, reference recall number 23V075 when you call.
- Limit operation until the repair is complete and stop using the bus if steering handling changes.
- Call Gillig customer service at 1-510-264-5073 with scheduling questions.
What happens at the repair
At the dealer, a Gillig technician inspects the steering draglink rod, replaces it when needed, and tightens the related hardware so the steering linkage is secured as specified. The inspection, replacement parts, and labor are free under the recall. Out-of-pocket repairs tied to this condition are handled through Gillig's existing limited warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 10, 2023 | NHTSA published the recall |
|---|---|
| March 29, 2023 | Owner notification mailed |
| March 31, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 31, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V075?
Recall 23V075 covers 1,335 2022-2023 Gillig Low Floor transit and shuttle buses with incompatible steering draglink parts installed during assembly. Gillig will inspect the draglink rod and replace or tighten it for free when needed.
What should I do if my 2022-2023 Gillig Low Floor is on this recall?
Check your VIN to confirm your specific bus is included in recall 23V075. If it is, contact Gillig customer service at 1-510-264-5073 or an authorized Gillig service location to arrange the steering draglink inspection and repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Gillig will inspect the steering draglink rod and replace or tighten it free of charge when the bus is included in recall 23V075.
What is the safety risk in recall 23V075?
The risk is loss of vehicle handling and control. Incompatible draglink parts can damage the steering system over time, increasing crash risk. Until the inspection is complete, fleet operators should route included buses for Gillig's free steering repair.
When were owners notified about recall 23V075?
Gillig mailed owner notification letters on March 29, 2023. If your fleet did not receive a letter, check your VIN to confirm whether the specific 2022-2023 Gillig Low Floor bus is included, then reference recall 23V075 when arranging service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V075000 |
|---|---|
| Gillig customer service | 1-510-264-5073 |
| NHTSA recall # | 23V075 |
| NHTSA recall # (full) | 23V075000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →