Recall 23V068 covers 1,557 2021-2023 Thor Motor Coach Scope and Rize vans for unintended awning extension. Repair will be free once available.
Thor Motor Coach is recalling 1,557 2021-2023 Scope and Rize camper vans because the retractable awning can extend unintentionally during transit. An awning that opens on the road can distract drivers or create a road hazard, which increases the risk of a crash, and the Thor Motor Coach dealer repair will be free once available.
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What's wrong?
The power patio awning on the 2021-2023 Thor Motor Coach Scope and Rize camper vans is mounted along the side of the vehicle. It is supposed to stay retracted during travel, then extend only when the owner uses the awning control while the van is parked.
On affected camper vans, the awning can extend on its own during transit. Thor Motor Coach says the cause is still under investigation, so the defect is not tied to a confirmed switch, wiring, motor, or control-module failure in the recall information. The practical problem is clear: an awning that opens while the van is moving becomes equipment sticking out from the side of the vehicle.
There is no warning sign before failure. The first thing an owner notices can be the awning extending when it was not commanded to open.
Who's affected?
Covers both Scope and Rize motorhomes for the 2021, 2022, and 2023 model years, all tied to the same patio awning equipment.
| 2023 Thor Motor Coach Scope | Recreational vehicle/trailer |
|---|---|
| 2022 Thor Motor Coach Rize | Recreational vehicle/trailer |
| 2022 Thor Motor Coach Scope | Recreational vehicle/trailer |
| 2021 Thor Motor Coach Scope | Recreational vehicle/trailer |
| 2021 Thor Motor Coach Rize | Recreational vehicle/trailer |
| 2023 Thor Motor Coach Rize | Recreational vehicle/trailer |
| Units affected | 1,557 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
Year and model alone do not confirm inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An awning that extends on its own during transit can distract drivers or become a road hazard, increasing crash risk. The problem can happen without warning, so secure the awning before travel and ask the dealer for current repair timing. Repair will be free at any franchised Thor Motor Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2021-2023 Thor Motor Coach Scope or Rize camper van is included in this recall.
- Watch for Thor Motor Coach's owner letter if you have not received it, or call Thor Motor Coach customer service at 1-877-855-2867 if you bought the van used.
- Ask a franchised Thor Motor Coach dealer when the free ignition cutoff wire harness installation at the BT12 module is open for your VIN; the harness stops the retractable awning from extending during transit.
- Reference recall number 23V068 when you call, and bring the owner letter if you have it.
- Secure the awning before every trip and stop driving if it begins to extend during transit.
What happens at the repair
Because the final remedy is listed as under development, Thor Motor Coach owners should wait for the dealer repair process to open before assuming the work can be scheduled. Once available, a Thor Motor Coach technician will install an additional ignition cutoff wire harness at the BT12 module. Parts and labor are covered under the recall. Thor Motor Coach also offers reimbursement through its standard reimbursement plan for owners who already paid for a related repair. Keep your repair paperwork and ask customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 10, 2023 | NHTSA published the recall |
|---|---|
| March 28, 2023 | Owner notification mailed |
| April 7, 2023 | Dealer notification began |
| April 7, 2023 | Dealer notification ended |
| April 7, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V068?
Recall 23V068 covers 1,557 2021-2023 Thor Motor Coach Scope and Rize camper vans with a retractable awning that can extend unintentionally during transit. An open awning can distract the driver or become a road hazard, increasing crash risk.
What should I do if my 2021-2023 Thor Motor Coach Scope or Rize is on this recall?
Check your VIN to confirm your specific camper van is included in recall 23V068. If it is, contact a franchised Thor Motor Coach dealer and reference recall RC000289. The dealer will install an additional ignition cutoff wire harness at the BT12 module for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Thor Motor Coach dealers will install the additional ignition cutoff wire harness at the BT12 module free of charge.
Is it safe to drive my Thor Motor Coach Scope or Rize before the repair?
This recall does not include a do-not-drive order. The safety risk is tied to the retractable awning extending during transit, where it can distract the driver or become a road hazard. Confirm your VIN, then ask the dealer for repair timing.
When were owners notified about recall 23V068?
Thor Motor Coach mailed owner notification letters on March 28, 2023. If you bought the camper van used or never received a letter, check your VIN and reference recall 23V068 or Thor Motor Coach recall RC000289 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V068000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 23V068 |
| NHTSA recall # (full) | 23V068000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →