Recall 23V065 covers 12,507 2022-2024 Ic Bus school buses for weak roof-panel joints. Repair is free at any franchised Ic Bus dealer.
Ic Bus is recalling 12,507 2022-2024 Resb, Cesb, EV, and Ce Sbus school buses because the roof panel was built with insufficient joint strength. In a crash, the panel can separate and increase the risk of injury; Ic Bus dealers will complete the recall repair free of charge.
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What's wrong?
The roof bow is a formed support piece in the roof structure of the 2022-2024 Ic Bus Resb, Cesb, EV, and Ce Sbus school buses. It helps hold the roof panels in position and gives the roof sheet joints the strength required for the school bus body structure.
On affected buses, the machine that formed the roof bows was not shaping those supports correctly. That left the roof panel joints with too little overlap or joint strength. During compliance testing, suspect joints separated below the required pull-test load, which means the roof body joint does not meet the school bus body joint strength standard.
The warning sign an owner or fleet operator can notice is water leaking into the passenger compartment. A roof leak does not prove the bus is included, but it matches the problem Navistar found during water testing.
Who's affected?
Spans Resb, Cesb, EV, and Ce Sbus buses across 2022-2024, all involving the same roof-bow body structure.
| 2023 Ic Bus Resb | body structure |
|---|---|
| 2022 Ic Bus Cesb | body structure |
| 2023 Ic Bus Cesb | body structure |
| 2023 Ic Bus EV | body structure |
| 2022 Ic Bus Resb | body structure |
| 2024 Ic Bus Cesb | body structure |
| 2022 Ic Bus Ce Sbus | body structure |
| 2023 Ic Bus Ce Sbus | body structure |
| Units affected | 12,507 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
The roof panel has insufficient joint strength and is at risk of separating during a crash, increasing the risk of injury. Water leaking into the passenger compartment is the warning sign to take seriously. Schedule the dealer repair promptly and ask the service desk whether the bus should stay out of passenger service until repaired. Repair is free at any franchised Ic Bus dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Ic Bus Resb, Cesb, EV, or Ce Sbus bus is included in this recall.
- Contact a franchised Ic Bus dealer to schedule the free roof-panel joint fastener repair that reinforces the weak roof joints.
- Bring the recall notice if Ic Bus mailed one. If not, reference recall number 23V065 when you call.
- Call Ic Bus customer service at 1-800-448-7825 with questions about scheduling or repair timing.
What happens at the repair
At the dealer, an Ic Bus technician adds additional fasteners to secure the roof panel joints. Parts and labor are covered under the recall, so the dealer repair is free now. If the school bus owner already paid for related roof joint repairs before the owner notification, Navistar's reimbursement plan applies. Follow the reimbursement instructions included in the customer notification and keep repair documentation with the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 10, 2023 | NHTSA published the recall |
|---|---|
| April 3, 2023 | Dealer notification began |
| April 3, 2023 | Dealer notification ended |
| April 3, 2023 | Owner notification mailed |
| April 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V065?
Recall 23V065 covers 12,507 2022-2024 Ic Bus Resb, Cesb, EV, and Ce Sbus school buses with roof-panel joints that lack enough strength under Federal Motor Vehicle Safety Standard number 221. Dealers will add fasteners to secure the joints for free.
What should I do if my 2022-2024 Ic Bus Resb, Cesb, EV, or Ce Sbus is on this recall?
Check your VIN to confirm your specific school bus is included in recall 23V065. If it is, contact a franchised Ic Bus dealer to schedule the fastener installation. Reference recall 23V065 and Navistar recall number 23501 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 23V065, Ic Bus dealers will add the needed roof-joint fasteners free of charge, including parts and labor.
What is the safety risk?
The risk is roof-panel separation during a crash. NHTSA campaign 23V065 says insufficient roof-joint strength can let the panel separate, increasing injury risk. The repair adds fasteners to secure the joints.
When were owners notified about recall 23V065?
Navistar expected owner notification letters to be mailed on April 3, 2023, and that date is now past. If you manage or own one of these school buses and never received a letter, check your VIN and call an Ic Bus dealer with recall number 23V065.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V065000 |
|---|---|
| Ic Bus customer service | 1-800-448-7825 |
| NHTSA recall # | 23V065 |
| NHTSA recall # (full) | 23V065000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →