Recall 23V060 affects 302,067 2021-2023 Ram 2500, 3500, 4500, and 5500 trucks for heater-grid-relay shorts. Park outside. Repair is free at any franchised Ram dealer.
An electrical short in the relay can start an engine compartment fire with the ignition on or off, increasing injury risk. There is no warning sign before failure. Park outside and away from structures until the recall repair is complete, and schedule the relay replacement soon. Repair is free at any franchised Ram dealer.
Ram is recalling 302,067 2021-2023 Ram 2500, 3500, 4500, and 5500 diesel trucks under recall 23V060 because the heater grid relay can short with the ignition on or off. The short can start an engine compartment fire, so owners should park outside and away from structures until a Ram dealer completes the free repair.
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What's wrong?
The intake heater grid relay in 2021-2023 Ram 2500, 3500, 4500, and 5500 trucks with the Cummins 6.7L Turbo Diesel engine is an electrical switch for the intake heater grid. That grid helps warm incoming air for starting and cold operation. The relay is supposed to turn high current on and off without overheating or staying energized when it should not.
On affected trucks, the Generation 1 solid state relay can develop an electrical short. That short can create enough heat in the engine compartment to start a fire, even when the ignition is off. Ram's remedy changes the relay to a new internally fused Generation 2 design, which gives the circuit added protection if a fault starts inside the relay.
There is no warning sign before failure. Do not assume a normal start, no dashboard light, or no burning smell means the relay is safe.
Who's affected?
Covers four Ram truck classes across the 2021, 2022, and 2023 model years, all using the same intake heater grid relay.
| 2023 Ram 3500 | wiring |
|---|---|
| 2022 Ram 2500 | wiring |
| 2021 Ram 4500 | wiring |
| 2022 Ram 4500 | wiring |
| 2021 Ram 3500 | wiring |
| 2023 Ram 4500 | wiring |
| 2021 Ram 2500 | wiring |
| 2021 Ram 5500 | wiring |
| 2022 Ram 5500 | wiring |
| 2022 Ram 3500 | wiring |
| 2023 Ram 2500 | wiring |
| 2023 Ram 5500 | wiring |
| Units affected | 302,067 |
| Field incidents | NHTSA has logged 6 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
An electrical short in the relay can start an engine compartment fire with the ignition on or off, increasing injury risk. There is no warning sign before failure. Park outside and away from structures until the recall repair is complete, and schedule the relay replacement soon. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Ram 2500, 3500, 4500, or 5500 is included in this recall.
- Park outside and away from structures until the heater-grid-relay replacement is complete.
- Contact a franchised Ram dealer to schedule the free heater-grid-relay replacement that addresses the engine-compartment fire risk.
- Bring the recall notice if you have it. If not, reference recall number 23V060 when you call.
- Call Ram customer service at 1-800-853-1403 with questions about scheduling or phased repair timing.
What happens at the repair
At the dealer, a Ram technician replaces the heater grid relay connected to the electrical short risk. Parts and labor are covered under the recall. Until that repair is complete, park outside and away from structures, even when the truck is turned off. A general reimbursement plan is on file for this campaign. If you already paid for a related heater grid relay repair, ask Ram customer service or the service desk what documentation they require for a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 9, 2023 | NHTSA published the recall |
|---|---|
| February 16, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 31, 2023 | Dealer notification began |
| March 31, 2023 | Dealer notification ended |
| March 31, 2023 | Interim owner notification (was planned for this date) |
| April 4, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V060?
Recall 23V060 covers 302,067 2021-2023 Ram 2500, 3500, 4500, and 5500 vehicles with a Cummins 6.7L Turbo Diesel engine. An electrical short in the heater grid relay can start an engine compartment fire. Ram dealers will replace the relay for free.
What should I do if my 2021-2023 Ram 2500, 3500, 4500, or 5500 is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V060. If it is, park outside and away from structures until the relay replacement is complete. Call a franchised Ram dealer, reference recall 23V060, and ask for the free heater grid relay repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. A franchised Ram dealer will replace the heater grid relay free of charge, including parts and labor.
Is it safe to park my Ram truck in a garage before the repair?
No. The recall instructions say to park outside and away from structures until the repair is complete. The heater grid relay can short with the ignition on or off, and that short can start an engine compartment fire.
What if I bought this Ram truck used?
The free recall repair still applies. Ownership history does not decide recall coverage. Check your VIN to confirm whether your truck is included, then call a franchised Ram dealer and reference recall 23V060 when you schedule the relay replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V060000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 23V060 |
| NHTSA recall # (full) | 23V060000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →