Recall 23V059 affects 77,079 2021-2023 Ram 1500 and 2500 trucks for a rearview camera display defect. Repair is free at any franchised Ram dealer.
Ram is recalling 77,079 2021-2023 1500 and 2500 trucks because the trailer reverse steering control module can stop the rearview image from displaying in reverse. That loss of rear visibility increases the risk of injury or crash, and Ram dealers will complete the recall repair free of charge.
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What's wrong?
The trailer reverse steering control module on 2021-2023 Ram 1500 and 2500 trucks helps manage trailer backing and connects to the rear visibility display. When the truck is shifted into reverse, the rearview camera image is supposed to appear so the driver can see the area behind the truck.
On affected trucks, the defect is inside that module. Under certain conditions, the module stops the rearview image from displaying during a backing event. That leaves the truck out of compliance with the rear visibility standard and removes the camera view the driver expects while reversing.
The warning sign is direct: the rearview image does not appear when the truck is placed in reverse. If that happens, the display problem is the symptom to report to a Ram dealer.
Who's affected?
Covers 2021-2023 Ram 1500 pickups and 2023 Ram 2500 pickups that use the same trailer reverse steering control module display function.
| 2021 Ram 1500 | Display function |
|---|---|
| 2022 Ram 1500 | Display function |
| 2023 Ram 1500 | Display function |
| 2023 Ram 2500 | Display function |
| Units affected | 77,079 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific pickup is included.
What's the safety risk?
When the rearview image does not appear in reverse, the driver has less visibility behind the truck, which increases the risk of injury or crash. Check mirrors and surroundings carefully, and schedule the software update soon. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Ram 1500 or 2500 is included in this recall.
- Contact a franchised Ram dealer to schedule the free TRSCM software update that restores proper rearview-camera display in reverse.
- Bring the recall notice if you have it, and reference recall number 23V059 when you call.
- Use extra care when backing up until the repair is complete, and check the area behind the truck before reversing.
- Call Ram customer service at 1-800-853-1403 with questions and ask for FCA recall 14A.
What happens at the repair
At the dealer, a Ram technician updates the trailer reverse steering control module software so the rearview image displays properly when the truck is shifted into reverse. The software update, parts, and labor are free under the recall. If you've already paid for a repair tied to this rearview camera issue, FCA US's reimbursement policy lets you submit the original receipt or other proof of payment to the company for expense confirmation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 9, 2023 | NHTSA published the recall |
|---|---|
| March 1, 2023 | Owner notification mailed |
| March 31, 2023 | Dealer notification began |
| March 31, 2023 | Dealer notification ended |
| March 31, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 31, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V059?
Recall 23V059 covers 77,079 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles with a trailer reverse steering control module software issue. The rearview image can fail to display in reverse, reducing rear visibility and raising injury or crash risk. Ram dealers will update the software for free.
What should I do if my 2021-2023 Ram 1500 or 2500 is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V059. If it is, contact a franchised Ram dealer to schedule the trailer reverse steering control module software update. Reference recall 23V059 or FCA recall 14A when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ram dealers will update the trailer reverse steering control module software free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The risk is reduced rear visibility while backing up. If the rearview image does not display when the truck is in reverse, the driver has less view behind the vehicle, which raises the risk of injury or crash.
When were owners notified about recall 23V059?
Ram mailed owner notification letters on March 1, 2023. If you bought the truck used or never received a letter, check your VIN and contact a franchised Ram dealer with recall 23V059 or FCA recall 14A.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V059000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 23V059 |
| NHTSA recall # (full) | 23V059000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →