Recall 23V043 covers 10 2023 Cadillac XT5 and GMC Acadia vehicles for right-front half-shaft separation. Repair is free at any franchised Cadillac dealer.
Cadillac is recalling 10 2023 XT5 and Acadia vehicles because the right-front half-shaft assembly can separate from the transmission. That separation can cause loss of drive power or vehicle rollaway when the vehicle is placed in park, and Cadillac dealers will complete the free repair.
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What's wrong?
The passenger side front half-shaft on the 2023 XT5 and Acadia is a driveline shaft that carries power from the transmission to the right-front wheel. It is held in place at the transmission by a retaining snap-ring, a small locking ring that keeps the shaft seated while the suspension and wheel move.
On included vehicles, the supplier used the wrong cutting tool to machine the groove for that snap-ring. The groove holds the ring that locks the half-shaft into the transmission. If the groove was cut incorrectly, the connection has less holding force, and the half-shaft can separate from the transmission instead of staying seated.
There is no warning sign before failure. The issue is tied to how the passenger side half-shaft was machined, so an owner is not expected to hear, feel, or see a clear symptom before the shaft separates.
Who's affected?
Both SUVs are tied to the same passenger-side half shaft in the driveline.
| 2023 Cadillac XT5 | driveline |
|---|---|
| 2023 GMC Acadia | driveline |
| Units affected | 10 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
Half-shaft separation can leave the vehicle without drive power or let it roll away after park is selected. Either situation increases the risk of a crash. Schedule the recall repair soon, and contact a Cadillac dealer if the vehicle loses drive power or moves after being placed in park. Repair is free at any franchised Cadillac dealer.
What should I do?
- Check your VIN to confirm your 2023 Cadillac XT5 or GMC Acadia is included in this recall.
- Contact a franchised Cadillac or GMC dealer to schedule the free right-front half-shaft replacement that secures the connection to the transmission.
- Reference recall number 23V043 when you call, and ask whether the dealer needs the owner notice.
- Park on level ground and use the parking brake until the repair is complete.
- Drive cautiously until the repair, and stop driving if the vehicle loses drive power.
What happens at the repair
At the dealer, a Cadillac technician replaces the right front half shaft assembly on the passenger side. The replacement parts and labor are free under the recall, and the repair is available now. Out of pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 2, 2023 | NHTSA published the recall |
|---|---|
| February 2, 2023 | Dealer notification began |
| February 2, 2023 | Dealer notification ended |
| February 17, 2023 | Owner notification mailed |
| March 24, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 24, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V043?
Recall 23V043 covers 10 2023 Cadillac XT5 and GMC Acadia vehicles with right-front half-shaft assemblies that were improperly connected to the transmission. The half-shaft can separate, causing loss of drive power or vehicle rollaway in park. Dealers will replace the right-front half-shaft assemblies for free.
What should I do if my 2023 Cadillac XT5 or GMC Acadia is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V043. If it is, contact a franchised dealer for your vehicle's brand and schedule the right-front half-shaft replacement. Reference recall number N222393410 or 23V043 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and General Motors says dealers will replace the right-front half-shaft assemblies free of charge. Parts and labor are covered at a franchised dealer.
What is the safety risk?
The safety risk is loss of drive power or vehicle rollaway after the vehicle is placed in park. The right-front half-shaft can separate from the transmission, and either condition increases crash risk. Confirm your VIN, then schedule the free dealer repair if your vehicle is included.
When were owners notified about recall 23V043?
Owner notification letters were mailed February 17, 2023. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN and reference recall 23V043 when contacting the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V043000 |
|---|---|
| Cadillac customer service | 1-800-458-8006 |
| NHTSA recall # | 23V043 |
| NHTSA recall # (full) | 23V043000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →