Recall 23V031 covers 868 2020-2022 Range Rover PHEV and Range Rover Sport PHEV vehicles with quiet pedestrian alerts. Free repair at any franchised Land Rover dealer.
Land Rover is recalling 868 2020-2022 Range Rover Sport PHEV and Range Rover PHEV vehicles because they fail to make enough pedestrian warning sound when stationary and in reverse. Pedestrians can miss an approaching vehicle, which raises crash risk, and Land Rover dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The Audio Amplifier Module software on the 2020-2022 Land Rover Range Rover Sport PHEV and Range Rover PHEV controls the outside pedestrian alert sound. In a plug-in hybrid, that sound helps people near the SUV hear it when the gasoline engine is not making normal engine noise. It is especially important when the vehicle is stationary and reverse gear is selected.
On affected SUVs, the software does not make the pedestrian warning sound loud enough in that reverse condition. Land Rover traced the issue to the sound file used by the module. The vehicle still selects reverse, but the outside warning sound falls below the required minimum level for hybrid and electric vehicles.
There is no warning sign before failure. An owner is not expected to see a dashboard light or feel a change in how the vehicle drives, because the issue is with the external sound output rather than propulsion or braking.
Who's affected?
Covers Range Rover PHEV and Range Rover Sport PHEV SUVs across the 2020, 2021, and 2022 model years, with audio amplifier software tied to the pedestrian alert and electrical system software.
| 2021 Land Rover Range Rover Sport PHEV | External/pedestrian alert |
|---|---|
| 2021 Land Rover Range Rover Sport PHEV | electrical system software |
| 2020 Land Rover Range Rover PHEV | External/pedestrian alert |
| 2020 Land Rover Range Rover PHEV | electrical system software |
| 2020 Land Rover Range Rover Sport PHEV | electrical system software |
| 2020 Land Rover Range Rover Sport PHEV | External/pedestrian alert |
| 2022 Land Rover Range Rover Sport PHEV | External/pedestrian alert |
| 2022 Land Rover Range Rover Sport PHEV | electrical system software |
| 2021 Land Rover Range Rover PHEV | External/pedestrian alert |
| 2021 Land Rover Range Rover PHEV | electrical system software |
| Units affected | 868 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the pedestrian warning sound is too quiet, people near the vehicle can miss that it is approaching, which increases the risk of a crash. Drive cautiously around pedestrians and schedule the software update soon. Repair is free at any franchised Land Rover dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Land Rover Range Rover Sport PHEV or Range Rover PHEV is included in this recall.
- Contact a franchised Land Rover dealer to schedule the free audio-amplifier software update that restores the required pedestrian warning sound.
- Bring the owner letter if you have it, and reference recall number 23V031 when you call.
- Use extra care around pedestrians when stationary or reversing until the software update is complete.
- Call Land Rover customer service at 1-800-637-6837 with questions about scheduling.
What happens at the repair
At the dealer, a Land Rover technician updates the audio amplifier software so the vehicle produces the required pedestrian warning sound while stationary and in reverse. The recall repair is available now, and parts and labor are free. Land Rover used its general reimbursement plan for this recall, so documented out of pocket related software or amplifier repair costs are handled through that plan. Bring prior repair paperwork to the service desk when you arrive.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 26, 2023 | NHTSA published the recall |
|---|---|
| February 9, 2023 | Dealer notification began |
| February 9, 2023 | Dealer notification ended |
| March 16, 2023 | Owner notification mailed |
| March 24, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 24, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V031?
Recall 23V031 covers 868 2020-2022 Land Rover Range Rover Sport PHEV and Range Rover PHEV vehicles that do not make sufficient pedestrian warning sounds while stationary and in reverse. Land Rover dealers update the audio amplifier software for free.
What should I do if my 2020-2022 Land Rover Range Rover Sport PHEV or Range Rover PHEV is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V031. If it is, contact a franchised Land Rover dealer to schedule the audio amplifier software update. Reference recall number 23V031 or Land Rover recall N742 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Land Rover will update the audio amplifier software free of charge at any franchised Land Rover dealer.
What is the safety risk?
The safety risk is that the vehicle can fail to make enough sound for pedestrians while it is stationary and in reverse. A pedestrian who does not hear the vehicle can be unaware of its movement, increasing crash risk.
When were owners notified about recall 23V031?
Land Rover mailed owner notification letters on March 16, 2023. If you bought the vehicle used or never received a letter, the VIN is still the deciding factor. Check your VIN, then call a Land Rover dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V031000 |
|---|---|
| Land Rover customer service | 1-800-637-6837 |
| NHTSA recall # | 23V031 |
| NHTSA recall # (full) | 23V031000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →