Recall 23V030 affects 1,072 2021-2022 Jaguar I-Pace vehicles for insufficient pedestrian warning sound. Software repair is free at any franchised Jaguar dealer.
Jaguar is recalling 1,072 2021-2022 I-Pace vehicles because they do not make enough pedestrian warning sound when stationary and in reverse. Pedestrians can miss an approaching vehicle and the crash risk rises; Jaguar dealers will complete the recall repair free of charge.
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What's wrong?
The pedestrian alert system on the 2021-2022 Jaguar I-Pace is the exterior sound system that helps people nearby hear the electric SUV at low speed. The Audio Amplifier Module software controls that sound. In reverse, it is supposed to emit enough warning sound for pedestrians, cyclists, and others around the vehicle to notice it.
On affected I-Pace SUVs, the sound file in that software does not meet the minimum sound level required by FMVSS No. 141 when the vehicle is stopped and reverse gear is selected. The problem is not a worn speaker or a driver setting. It is a software sound-file issue, so the vehicle can be quiet enough to fall short of the pedestrian warning rule.
There is no warning sign before failure. An owner is not expected to see a dashboard light or feel a driving change, and the sound level difference is a compliance problem rather than something the driver can reliably judge by ear.
Who's affected?
Covers the 2021 and 2022 I-Pace model years, with the pedestrian alert and electrical software components tied to the same Audio Amplifier Module software.
| 2021 Jaguar I-Pace | External/pedestrian alert |
|---|---|
| 2021 Jaguar I-Pace | electrical system software |
| 2022 Jaguar I-Pace | External/pedestrian alert |
| 2022 Jaguar I-Pace | electrical system software |
| Units affected | 1,072 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
If the vehicle does not make enough exterior sound, pedestrians can miss that it is approaching, which increases the risk of a crash. Drive with extra care around people on foot and schedule the software update. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Jaguar I-Pace is included in this recall.
- Contact your nearest franchised Jaguar dealer to schedule the free audio amplifier software update that restores pedestrian warning sounds when the vehicle is stationary and in reverse.
- Bring the recall notice if Jaguar mailed one. If not, reference recall number 23V030 and Jaguar recall H421 when you call.
- Use extra care around pedestrians when backing up or moving quietly until the update is complete.
What happens at the repair
At the dealer, a Jaguar technician updates the audio amplifier software so the vehicle produces the required pedestrian warning sound when stationary and in reverse. The software update is free under the recall, with parts and labor covered by Jaguar. Jaguar used its standard reimbursement plan for this campaign. If you've already paid for a related audio amplifier software repair, ask Jaguar customer service or the dealer service desk how to submit documentation for review under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 26, 2023 | NHTSA published the recall |
|---|---|
| February 9, 2023 | Dealer notification began |
| February 9, 2023 | Dealer notification ended |
| March 16, 2023 | Owner notification mailed |
| March 24, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 24, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V030?
Recall 23V030 covers 1,072 2021-2022 Jaguar I-Pace vehicles that do not make sufficient pedestrian warning sound while stationary and in reverse. That sound helps alert pedestrians near an electric vehicle. Jaguar dealers will update the audio amplifier software for free.
What should I do if my 2021-2022 Jaguar I-Pace is on this recall?
Check your VIN to confirm your specific I-Pace is included in recall 23V030. If it is, contact a franchised Jaguar dealer to schedule the audio amplifier software update. Reference Jaguar recall number H421 when you call. The repair is free.
Is the Jaguar I-Pace recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Jaguar dealers will update the audio amplifier software free of charge. The free repair applies at any franchised Jaguar dealer.
What is the safety risk in recall 23V030?
The safety risk is that pedestrians can be unaware of the vehicle when it is stationary and in reverse. The I-Pace is electric, so the pedestrian warning sound matters at low speed. If your VIN is included, schedule the free software update with a Jaguar dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V030000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 23V030 |
| NHTSA recall # (full) | 23V030000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →